BPO Executive Jobs For Freshers - Delhi

We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.

Key Responsibilities:

1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.

2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.

3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.

4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.

5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  959

• Education

  12th Pass

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office