We are seeking a motivated Telecalling Executive to join our team in Karol Bagh, Delhi. This full-time role is suitable for candidates with experience ranging from freshers to six years.
As a Telecalling Executive, your primary responsibility will be to engage with customers over the phone, presenting our offerings and assisting them with their inquiries. You will also follow up on leads and maintain accurate records of interactions.
Key responsibilities include:
1. Customer Engagement: Reach out to potential and existing customers to offer our services, addressing their queries and providing detailed information.
2. Lead Management: Follow up on leads generated through various sources, ensuring a consistent communication flow and nurturing relationships.
3. Data Entry: Maintain and update customer records in our database promptly and accurately to ensure effective tracking of customer interactions.
4. Feedback Collection: Gather feedback from customers regarding services and suggestions for improvement, which is essential for enhancing overall customer satisfaction.
To excel in this role, you should possess strong communication skills in English and Hindi, along with the ability to engage customers effectively. A positive attitude and the ability to work collaboratively in a team environment are crucial. Candidates should be comfortable working from the office and be able to showcase a professional demeanor. We encourage enthusiastic individuals who are eager to learn and grow in their careers to apply.
Experience
0 - 6 Years
No. of Openings
40
Education
12th Pass
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
20 - 27 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Mobile Allowance, Internet Allowance, 5 Working Days
Face Interview Location
506, 5th floor kirti mahal rajendera place 110008