Job Description

Requirement gathering for web and app development projects

Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.

Drafting user stories, wireframes and project plans based on the requirements of the client

Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.

Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails// helpdesk/ social networking sites.

Project assignment and being clients major communication for ongoing projects.

Managing project delivery(It covers check of all the SOW points agreed)

Assigning the technical queries/issues of clients to the technical departments.

Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.

Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.

Market research of the products.

Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.

Full-time office job, No field work.

Should be Excellent in communication as well as written English.

Experience : 1 - 2 Years

No. of Openings : 10

Education : B.C.A, B.Tech/B.E, M.C.A

Role : Business Analyst

Industry Type : Recruitment Consulting / Staffing Services

Gender : [ Male / Female ]

Job Country : India

About Webkul Software Private Ltd

Started in 2010, Webkul is a bootstrapped product based IT organization focused on crafting the problem solving apps, modules and extensions for E-commerce, ERP, CRM & mobile.
As an IT company, we help B2B and B2C enterprises to scale their online business.

1.5 Lacs+ customers from 150+ countries across the globe-
12000+ Github Stars-
1500+ products crafted so far-
500+ technologists-
30+ companies in partnership-
20+ times covered in social media houses-
15+ awards in last 10 years-
15+ E-commerce platforms we are working upon-

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