Technical Coordinator Fresher Jobs in Noida

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Hiring for both Domestic and International process for pan india.

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Technical support Calling

Answering Customer Inquiries: Addressing customer questions and concerns via phone, email, chat, or in-person. Problem Resolution: Identifying and resolving customer issues promptly and effectively. Order Processing: Handling customer orders, including processing, tracking, and managing returns or cancellations. Customer Support: Providing guidance and support to customers on product usage, troubleshooting, and other technical issues.

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

Customer Support Representative

Job Requirements:Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.Tech Proficiency: Proficiency with community management platforms.Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.Desired Skills:Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.Organizational Skills: Strong multitasking, time management, and prioritization abilities.Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.Training and Development:Onboarding to Brand Voice and Community

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

We need candidate to have support knowledge. We are software company so we need technical sound candidate who have technical knowledge also.

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)

Job Openings for 2 tech support executive Jobs for Freshers in Noida, having Educational qualification of : Diploma with Good knowledge in ITI etc.

Hiring Fresher Trainee Engineer for Infosys.Company: InfosysSalary: 20KDail HR Recruiter from 10 AM to 5 PM

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

A global research based organisation calls for multiple candidates for SECRETARY/CLERK/ASSISTANT positions. Basic knowledge of computers AND DECENT ENGLISH communication skills are must to apply. People with degrees in Arts, BA, commerce, BCA, B.Comm, B.Sc may apply. Any other qualification may also apply as long as basic understanding of English and computers exists. Work from home allowed. Office working also available.

Job Openings for 5 Back Office Assistant Jobs for Freshers in Delhi, Gurugram, Noida, Janakpuri, having Educational qualification of : Higher Secondary,Secondary School,B.A,B.Arch,B.C.A,B.B.A,B.Com with Good knowledge in Data Entry,Data Entry Operato,Email Support,Typing,Accountant,Hr,Chat,Non Voice,Technical, Data Entry, Data Entry Operato, Email Support, Typing, Accountant, Hr, Chat, Non Voice, Technical etc.

1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications5. Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution6. Follow and complete IT Service desk opening and closing checklists7. Research and update knowledge base for solutions that can be used to provide first call or contact resolution8. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(Its an optional) to troubleshoot and resolve end-users laptops, desktops.10. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner11. Candidates should be open to work in 24*7 shifts environmentB.E / B. Tech (CS, IT, Electronics, Electrical, Instrumentation) BSc (CS/IT/Electronics) & BCA2021 Pass out

1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Fresher Trainee EngineerCompany: InfosysSalary: 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Graduate (B Tech, BE, BSC, BCA , M Tech, MSC, ) or Result Awaited can apply.2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Good Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.4. Should have good negotiation skills and be able to influence people.Salary Offered :Up to : 18K CTCLocation :A 37, Block A sector 60 Noida