We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
Technical Customer Support IOT EngineerSCADAPLCElectronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
Company: Carnivore StyleLocation: Work From Home (Remote)Employment Type: Full-TimeMonthly Salary: $1,200 $1,600 USD (depending on experience)About the RoleCarnivore Style is looking for a detail-oriented Sales Support Virtual Assistant to help streamline our sales operations. This role involves assisting the sales team, maintaining records, and ensuring smooth communication with clients.ResponsibilitiesAssist the sales team with follow-ups and client communicationManage sales records, CRM updates, and data entryPrepare sales reports and summariesCoordinate meetings, calls, and schedulesSupport with lead research and qualificationPerform general administrative tasks related to sales operationsRequirementsStrong written and verbal communication skillsGood organizational and time-management skillsAbility to work independently and meet deadlinesFamiliarity with CRM systems, Google Workspace, and Excel/Sheets (or willingness to learn)Reliable internet connection and home workstationPrior experience in sales support or virtual assistance is a plusBenefitsFully remote positionFlexible working hoursGrowth opportunities within the companyCollaborative and supportive team environmentHow to ApplySend your application letter to our Careers page by searching on google Carnivore Style and check out our online community of meat lovers!* Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. *
Company: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 $1,300 USD per month (depending on experience)Position Overview:Were looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues efficiently while maintaining a positive tone and accurate communication.Responsibilities:Respond to customer inquiries via email and chat in a professional, timely mannerTroubleshoot and resolve technical issues related to website access, subscriptions, and user accountsGuide users through processes step-by-step with clear instructionsEscalate unresolved issues to the appropriate internal teamsMaintain accurate records of support interactionsContribute to the development of help center articles and internal documentationRequirements:Excellent written English with a friendly, professional tonePrevious experience in technical support or customer service (non-voice preferred)Strong problem-solving skills and attention to detailAbility to handle multiple conversations and prioritize effectivelyFamiliarity with tools such as Zendesk, Intercom, or Freshdesk is a plusComfortable using and explaining web-based platforms and basic troubleshooting stepsWhy Join Total Shape?Fully remote role with flexible schedulingCompetitive monthly compensationSupportive and collaborative remote teamOpportunities for advancement and skills developmentTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.* Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. *
Communication Skills Good Communication SkillsProblem SolvingDesktop SupportOutbound CallingTechnical ServicesInbound Process
Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.
Provide first and second-level support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems and software (e.g., Windows, macOS, Microsoft Office).Troubleshoot hardware and software issues on end-user devices.Support user account management including Active Directory, email, VPN, and other corporate tools.Set up and configure new computers and related equipment for new hires.Monitor and respond promptly to service requests through the helpdesk/ticketing system.Maintain an up-to-date inventory of all IT assets.Collaborate with other IT teams to resolve complex issues.Provide support for video conferencing, VoIP phones, and office network connectivity.Create and update documentation for IT procedures and knowledge base articles.Ensure data security and compliance with IT policies and procedures.Offer on-site and remote support as needed.
Customer Support Desktop SupportCustomer ServiceTechnical ServicesCustomer RelationshipGood CommunicationOutbound CallingOutbound SalesCustomer CallingInternal CommunicationEnglish LanguageInbound Voice ProcessInbound ProcessInboundVoice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
Customer Support Representative English & Hindi Location:Gurugram,Hr team (whatsapp only)92590695998307434130### About the Role We are looking for a Customer Support Representative who is fluent in English and Hindi to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### Key Responsibilities Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a fast-paced BPO environment, adhering to service level agreements (SLAs) ### Required Skills & Qualifications Fluency in English and Hindi (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### Perks & Benefits Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
• Provide On-site and Remote Technical Support For Projection Mapping Shows and Installations.
Key Responsibilities: Provide on-site and remote technical support for projection mapping shows and installations. Troubleshoot and resolve technical issues related to projectors, servers, media players, and other related equipment. Collaborate with the production team to set up, test, and calibrate projection systems for live events. Assist in the design and implementation of projection mapping solutions for various venues and events. Conduct regular maintenance and updates on projection equipment and software. Document technical procedures and create user manuals for internal and client use. Provide training and support to clients and team members on the use of projection systems. Stay updated with the latest trends and technologies in projection mapping and AV solutions.Qualifications: Proven experience in technical support, preferably within the AV or projection mapping industry. Strong knowledge of projection systems, media servers, and related Excellent problem-solving skills and the ability to work under pressure in fast-paced environments. Strong communication and interpersonal skills. Ability to work flexible hours, including evenings and weekends, as required by event schedules. Relevant certifications in AV technology or projection mapping (preferred but not mandatory).
Nextechcraft is seeking a motivated and dynamic individual to join our team as a Voice Calling Sales Representative for Technical Sales Outbound targeting Singapore and Malaysia markets. As a key member of our sales team, you will be responsible for proactively reaching out to potential clients, promoting our technical products and services, and driving revenue growth.
Flair For Doing Research Writing Research PapersProject ConsultantTechnical Support
Selected intern's day-to-day responsibilities include:1. Candidate must have a flair for researching and writing research papers.(30% time)2. Design and implement behavior change communication strategy, from design, provision of training and technical assistance to support behavior change intervention(20% time)3. Developing/assisting/Ideating in developing a series of informational communication educational material such as success stories and social media content(15% time)4. Contribute to the development of annual work plans and program progress reports(15% time)5. Traveling to the project locations as and when required to implement the project activity at sites (20% time)
Data Entry Data Entry OperatoEmail SupportTypingAccountantHRChatNon VoiceTechnical
Job Openings for 5 Back Office Assistant Jobs for Freshers in Delhi, Gurugram, Noida, Janakpuri, having Educational qualification of : Higher Secondary,Secondary School,B.A,B.Arch,B.C.A,B.B.A,B.Com with Good knowledge in Data Entry,Data Entry Operato,Email Support,Typing,Accountant,Hr,Chat,Non Voice,Technical, Data Entry, Data Entry Operato, Email Support, Typing, Accountant, Hr, Chat, Non Voice, Technical etc.
Networking C LanguageIT HelpdeskTechnical HelpdeskIT Service DeskIT Support
IT SALES EXECUTIVEJob description- Proven experience as a IT Sales Executive- Inbound Outbound Calling to prospects/customers.- Thorough understanding of marketing and negotiating techniques.- Fast learner and passion for technical sales.- Proficiency in English and Hindi- Self-motivated with a results-driven approach.Qualification and experience:- B tech, M tech, BCA, MCA Knowledge or Experience in IT sales is must.- Minimum one year of experience.- Inbound and Outbound Calling to prospects/customers- Aggressive Candidates may apply- Fresher can also apply- Proficiency in English and Hindi language is must.Salary: As per Industry StandardsJob location: Delhi / Gurgaon (on site job)Preference: Experienced/ fresherIndustry type : IT servicesEmployment type: Full type and permanentRole: BD IT Sales
Good Communication MS CRMCRM ExecutiveTechnical SupportWalk in
idates with RedHat, MCSA Certification/Training or IT background to apply Good communication skills. Ability to deal with clients & their queries Logical thinker. Excellent interpersonal skills Job Description Handling technical support tickets Respond to service down alerts & notifications promptly.More information on call hr
Technical Customer Support IOT EngineerSCADAPLCElectronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated