Service Specialist Job Vacancies in Noida

As a Telesales Executive, you will play a crucial role in driving sales and promoting our products/services through telephone communication. You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet those needs.Key Responsibilities:- Conduct outbound calls: You will reach out to potential customers to introduce our products and services, aiming to generate interest and leads.- Manage customer inquiries: Respond promptly to customer questions and concerns, providing accurate information and ensuring a positive experience.- Achieve sales targets: Work towards meeting and exceeding individual and team sales goals by effectively presenting our offerings and tailoring your approach to each customer.- Maintain customer records: Keep detailed records of customer interactions, sales, and follow-ups in our database to track progress and strategies for improvement.- Cross-sell and upsell: Identify opportunities to promote additional products and services to existing customers to maximize sales potential.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in telesales or a related field, demonstrating a strong understanding of sales techniques. Excellent communication skills are essential for effectively engaging with customers and explaining products. The ideal candidate should possess a persuasive attitude, be goal-oriented, and have a positive mindset. Strong organizational skills are also necessary to manage customer information and sales data efficiently. A proactive approach to problem-solving and a willingness to learn and adapt in a dynamic environment are highly valued.

* Manage schedule & travel arrangements* Coordinate meetings & events* Provide administrative support* Maintain confidentiality at all times* Handle correspondence & callsBenefits:Cell phone reimbursementCommuter assistanceFlexible schedulePaid time offWork Location: In person

Aprisity Technologies is a global IT consulting company offering AI, Automation, Cloud, Web & App Development, Blockchain, Digital Marketing, and HR services. Focused on innovation, execution, and growth, we help startups and enterprises drive digital transformation through tailored tech solutions and expert support.Mail us - ContentInternship@aprisity.com

MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.Drafting user stories, wireframes and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Should be Excellent in communication as well as written English.

This is a Domestic Outbound voice process for the Post of Customer Care Officer New joiners are expected to make a call to potential customer and will brief about the product. Resolve them in a timely and efficient manner. Excellent communication skills. Should be presentable. Be Proactive Good convincing skills. Employee interactionExperience Required: Both Fresher and Experienced are welcome.