Customer Experience Manager Job Vacancies in Delhi

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

Position: Customer Relationship Manager Female OnlyWorking Experience: at least 3-5 yrs.Gender: Female OnlySalary package: 30k to 35kJob location: Work From HomeQualification: Any GraduateSkills Required:Excellent Communication and Negotiation Skills.Computer skills- Emails, Word, ExcelShould be graduateGood communication skills, convincing powerInterview process: After resume shortlisted- Telephonic- Face to faceSignature:Regards,Varun