Service Marketing Fresher Jobs in Patna

We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- **Issue Resolution**: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- **Feedback Collection**: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.