About the Role:As a Customer Support Associate Voice, you will be handling inbound voice calls (internal only, no sales targets). Your key responsibility is to assist customers with queries and ensure efficient resolution, focusing on Average Handling Time (AHT) and customer satisfaction.________________________________________Key Responsibilities: Handle inbound customer queries over the phone. Provide accurate and timely information and solutions. Maintain high levels of customer satisfaction. Adhere to company communication protocols and policies. Collaborate with team members to ensure seamless operations.________________________________________Bangalore (150 Nos) Language Proficiency: English (common), Kannada, Telugu Stipend: INR 13,000 18,000/month Avg. INR 15,500________________________________________Shift Timings: 9 hours/day (including 1-hour break) 6 days/week Rotational shifts in a 24/7 environment Common shifts: 9 AM 5 PM, 10 AM 6 PM Late shifts: 3 PM 12 AM, 4 PM 1 AM, 5 PM 2 AM, 6 PM 3 AM Company-arranged drop-off service available for shifts ending after 9:30 PM