Sales Executive Graduate Jobs in Coimbatore

We are seeking a motivated Business Development Executive to join our team in Coimbatore. This role is perfect for recent graduates or individuals with up to two years of experience who are eager to grow in a dynamic environment.Key Responsibilities:1. **Lead Generation**: Identify and reach out to potential clients through research and networking to create a strong pipeline of prospects.2. **Client Engagement**: Build and maintain relationships with new and existing clients to understand their needs and offer appropriate solutions.3. **Market Research**: Analyze market trends and competitor activities to identify opportunities for business growth and improvement.4. **Sales Support**: Assist the sales team in preparing presentations, proposals, and reports that effectively communicate our value propositions.5. **Collaboration**: Work closely with marketing and customer service teams to ensure seamless service delivery and client satisfaction.Required Skills and Expectations:Candidates should hold a graduate degree and possess excellent communication skills, both written and verbal. Strong analytical abilities and problem-solving skills are essential to identify client needs effectively. A proactive attitude, along with the ability to work independently and in a team, is crucial. Familiarity with CRM software and basic understanding of sales processes will be advantageous, although not mandatory. A commitment to achieving targets and a willingness to learn and adapt will be key to succeeding in this role.

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

Visit and maintain relationships with retail dealers, showrooms, and sub-distributors in assigned territory.Plan and execute trade promotional activities, product displays, and in-store branding at dealer outlets.Collect and track competitor pricing, schemes, and new product launches in the market. Generate and follow up on leads from dealers, builders, housing projects, and corporate clients. Prepare daily/weekly market visit reports, sales MIS, and campaign performance summaries.Coordinate internally with the warehouse, logistics, and accounts teams for smooth order fulfilment.

As a Human Resource Executive based in Coimbatore, you will be responsible for various functions that support the organization's growth and development through effective human resource management. This role is open to female candidates with 0 to 3 years of experience and requires a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. **Key Responsibilities:**- **Recruitment and Selection:** Assist in the hiring process by screening resumes, conducting initial interviews, and coordinating interview schedules with candidates and hiring managers.- **Employee Onboarding:** Facilitate a smooth onboarding experience for new hires, ensuring they understand company policies and their roles within the organization.- **Training and Development:** Identify training needs and coordinate training sessions to enhance the skills and performance of employees.- **Employee Relations:** Act as a point of contact for employee inquiries and concerns, fostering a positive work environment through effective communication and conflict resolution.- **Performance Management:** Support the performance appraisal process by collecting feedback and assisting managers in evaluating employee performance effectively.- **Administrative Support:** Maintain employee records and assist with HR documentation, ensuring compliance with company policies and labor laws.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact effectively with employees and management. A keen attention to detail and organizational skills are crucial for managing multiple tasks and maintaining accurate records. The ideal candidate should be proactive, adaptable, and eager to learn, contributing positively to the HR team's efforts in enhancing workplace dynamics and employee satisfaction. Familiarity with HR software and tools will be an advantage.

Male / Femal Candidates Promoting and selling properties for their company. This role involves developing marketing strategies to attract potential buyers, conducting market research to understand trends, and managing client relationships.Managing day-to-day operations related to property listings, conducting market analysis to set competitive pricing, and providing exceptional customer service to clients. They also lead teams of agents, oversee marketing efforts, and develop strategies to attract new business. By maintaining a thorough understanding of the local real estate landscape, they play a crucial role in helping the company achieve its objectives and maintain a positive reputation in the market.Strong communication and interpersonal skills.Excellent negotiation and persuasive abilities.Detail-oriented with strong organizational skills.Proficiency in real estate software and CRM tools.Ability to work independently and as part of a team.Strong knowledge of real estate market trends and property laws.High level of integrity and professionalism.