Leadership Job Vacancies in Shillong

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. **Guest Relations**: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. **Staff Coordination**: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. **Room Management**: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. **Inventory Control**: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. **Reporting**: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.

Develop and implement the state-level strategy to align with the overall organizational goals and objectives.Lead, mentor, and manage the state team, fostering a high-performance culture and ensuring staff development.Oversee day-to-day operations in the state, ensuring efficiency, compliance, and adherence to company policies.Analyze performance metrics and KPIs to assess the success of strategies and initiatives, making data-driven adjustments as necessary.Prepare and manage the state budget, optimizing resource allocation and ensuring financial targets are met.Conduct market research to identify trends, opportunities, and threats within the state, informing strategic decisions.Build and maintain relationships with key stakeholders, including clients, partners, and government agencies, to enhance collaboration and support.Drive sales initiatives and business development efforts within the state to achieve revenue growth and market expansion.Address any operational or strategic challenges promptly, developing contingency plans as needed.Prepare regular reports for senior management on state performance, market insights, and progress towards strategic goals.

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.