KPO Job Vacancies in Greater Noida

Hiring for 55 Tele Marketing Executive Jobs in Greater Noida, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com with Good knowledge in Outbound Calling, BPO Sales, Negotiation Skills, Domestic BPO, Lead Generation, BPO Call Center, Hindi BPO, Convincing Power, KPO etc.

We have vacant of 70 International BPO Jobs in Knowledge Park, Greater Noida, for Freshers Educational Qualification : Other Bachelor Degree, Any Master Degree, Other Doctorate Degree Skill outbound calling,KPO,Domestic BPO,International Call Center,Voice Process,Inbound etc.

Desired Candidate Profile: Must possess excellent English communication & presentation skills, and be able tocommunicate professionally with the team and the management. Should have good experience in BPO/Call Centre (Outbound) calling. A high degree of accuracy and attention to detail is preferrable. Team player with positive inter-personal skills. Proven ability to work well under pressure to meet the deadlines/timelines. Ability to multitask & focus on multiple issues at once Must be a graduate with minimum 1 year of relevant experience working as agent/telecaller in outbound-voice process.Role & Responsibilities: Performing the day-to-day activities (calling/non-calling) as per the requirements. Perform as per Key Performance Indicators (KPIs) on daily basis. Ensure the completion of tasks assigned and record on appropriate systems Contributing to the growth of the company through by becoming a successful teamplayer.Other Details Salary package 1.5 3.0 Lakhs per annum Fixed Shift (5.5 Days working) One side cab facility available Additional travelling allowance Performance incentive Fixed Sunday Paid off

Helpdesk Support Executive- Helpdesk Support Executive would be the primary point of contact for all user interactions and would be responsible for quality service to the users. Agent functions include, but not limited to, handling user contact via Telephone, email service the request (both informational and transactional), update the database, escalate calls to the department, etc.1. Minimum qualification is Graduation in any discipline.2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.3. Should be able to communicate confidently and politely with users4. Experience of at least one year in a call center.5. Answer incoming calls and respond to customers emails6. Management and resolve customer complaints7. Identify and escalate issues to supervisors8. Provide product and service information to customers9. Research required information using available resources10. Research, identify, and resolve customer complaints using applicable software11. Process orders, forms, and application12. Route calls to appropriate resources13. Document all call information according to standard operating procedures14. Recognize, document, and alert the management team of trends in customer calls15. Follow up customer calls where necessary

Hello Dear job seeker We are hiring for the telecaller candidartes fresher as well as exp also.