Hospitality Manager Job Vacancies in Shillong

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.

Aviation hospitality blends luxury customer service with safety, focusing on managing passenger experiences in airlines and airports, including cabin crew, ground staff, and lounge services. Key roles include flight attendants, guest relations, and ground staff, emphasizing communication, safety, and personalized service, primarily aiming to enhance passenger satisfaction and loyalty