Airport Ground Staff || Freshers & Experienced

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.

**Key Responsibilities:**

- **Passenger Assistance:** Welcome and guide passengers at check-in counters, ensuring they understand the process and feel comfortable.

- **Baggage Handling:** Assist in the loading and unloading of luggage to ensure it is safely transported to and from aircraft.

- **Check-in Services:** Manage check-in operations, verifying passenger details and issuing boarding passes promptly.

- **Flight Information Management:** Provide up-to-date information about flight schedules, delays, and gate changes to passengers.

- **Safety Procedures:** Follow safety regulations and protocols to maintain a secure environment for passengers and staff.

- **Customer Service:** Address passenger inquiries, complaints, and requests with patience and professionalism, enhancing their travel experience.

**Required Skills and Expectations:**

Candidates should have a minimum education of 10th grade and ideally possess strong communication skills to interact effectively with passengers. A friendly demeanor and willingness to assist others are essential for success in this role. Candidates should be adaptable, able to work under pressure, and have basic problem-solving skills. Attention to detail is important when handling various tasks, such as checking baggage weights and flight information. Previous experience is not required, making this an excellent opportunity for those new to the workforce.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata