Front Office Executive Job Vacancies in Assam

We are looking for a Hotel Executive to join our team in Golaghat. This role is perfect for freshers or those with less than two years of experience. The ideal candidate will be responsible for various tasks to enhance the guest experience and support hotel operations.Key Responsibilities:- Guest Check-in and Check-out: Facilitate smooth and welcoming arrivals and departures for guests, ensuring their needs are met.- Front Desk Operations: Handle day-to-day front desk activities, including answering phone calls and responding to customer inquiries with professionalism.- Reservation Management: Assist in managing room bookings and maintaining accurate records to optimize occupancy rates.- Customer Support: Address guest concerns and complaints promptly, providing effective solutions to ensure satisfaction.- Payment Processing: Handle cash and card transactions accurately, ensuring all financial records are kept up-to-date.- Housekeeping Coordination: Communicate with housekeeping staff to ensure rooms are clean and ready for new guests.Required Skills and Expectations:The candidate should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills are necessary for managing reservations and financial transactions. The ability to solve problems quickly and maintain composure under pressure is crucial. Flexibility to work various shifts, including weekends and holidays, is expected to meet the demands of the hospitality industry. A positive attitude and a willingness to learn are highly valued.

We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.

As an Administration Executive, your responsibilities will include overseeing and managing the daily operations of the office, providing administrative support to ensure efficient operation of the office, handling basic HR tasks such as onboarding new employees and maintaining employee records, managing office supplies and equipment, and coordinating with various departments to ensure smooth workflow.To excel in this role, you should have excellent organizational skills, strong attention to detail, the ability to prioritize tasks and meet deadlines, good communication skills, both written and verbal.

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

We are looking for a Front Office Executive to manage our reception area and provide exceptional service to our clients. This role is ideal for candidates with 0 to 2 years of experience who are friendly, organized, and eager to learn in a professional environment.Key responsibilities include:1. Greeting Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and attended to as soon as they arrive.2. Handling Phone Calls: Answer and direct phone calls professionally, taking messages and providing information as needed to maintain effective communication.3. Managing Appointments: Schedule and confirm appointments, coordinating with different departments to ensure accurate timing and organization.4. Maintaining Office Supplies: Keep track of office supplies, placing orders when necessary to ensure the front office is always well stocked.5. Providing Administrative Support: Assist with various administrative tasks, including filing, data entry, and document preparation to help support office operations.Required skills and expectations include:- Excellent communication skills, both verbal and written, to convey information clearly and professionally.- Strong organizational abilities to manage multiple tasks efficiently and maintain a tidy workspace.- A friendly and approachable demeanor to create a positive first impression for visitors.- Basic computer skills, including familiarity with MS Office, to handle administrative tasks effectively.- A willingness to learn and adapt, as this role involves working closely with people and various office functions.

We are seeking a motivated Front Desk Executive to join our team in Lumding Rly Colony, Nagaon. This is an excellent opportunity for recent graduates or individuals with limited experience who are eager to start their career in a dynamic environment.As a Front Desk Executive, you will be the first point of contact for visitors and clients. Your main responsibilities will include greeting guests, answering phone calls, managing appointments, and providing information about our services. You will also be responsible for maintaining a clean and organized reception area, ensuring that all inquiries are handled promptly and professionally. We expect candidates to possess strong communication skills, both verbal and written. You should be comfortable using basic office equipment such as telephones, computers, and printers. Good organizational abilities and a friendly attitude are essential, as you will be dealing with a variety of people daily. A high school diploma (12th pass) is required, and prior experience in customer service is a plus, although not mandatory. You should demonstrate a willingness to learn, adapt to tasks quickly, and maintain a positive demeanor at all times. Punctuality and reliability are essential in this role, as you will be the face of our organization to every visitor. We look forward to welcoming a dedicated individual who is ready to grow with our team.