Front Desk Manager Female 12th Pass Jobs in Guwahati

- Greet and assist customers with a friendly and professional approach, answering inquiries, providing information, and directing them to the appropriate department or personnel.- Assist passengers with check-in procedures, issue boarding passes, and ensure all required travel documents are verified for accuracy.- Handle incoming calls, emails, and messages, providing prompt and accurate responses to customer queries or redirecting them to the appropriate team.- Coordinate and schedule appointments, meetings, or calls for management or other departments, ensuring efficient time management.- Perform general office duties, such as filing, data entry, maintaining office supplies, and handling correspondence.- Address customer complaints or concerns professionally and promptly, escalating more complex issues to the relevant department when necessary.- Assist customers with booking flights, making reservations, and managing changes to bookings as per company guidelines.- Ensure the front office area is clean, organized, and welcoming, creating a positive first impression for all visitors.- Provide accurate and up-to-date information regarding flight schedules, check-in times, gate numbers, and any service-related queries.- Coordinate with other departments such as sales, customer service, and operations to ensure seamless service delivery and smooth airport operations.- Handle cash, credit card transactions, or other payment methods for ticket sales and other services, ensuring all financial transactions are accurate and documented.- Maintain accurate records of passenger information, appointments, and communications, and generate reports as required by management.- Provide personalized and high-level service to VIP passengers or special request travelers, ensuring an exceptional experience.- Ensure compliance with all airline policies, airport security regulations, and customer service standards set by the aviation company.

Greeting visitors: Welcome guests, clients, and vendors, and ensure they are comfortable while waiting to meet with staff members.Reception duties: Manage the reception area, answer phone calls, transfer calls, and take messages as and when required.Administrative support: Provide administrative assistance to staff members, such as scheduling appointments, making travel arrangements, and preparing documents.Office organization: Maintain the reception area's organization, tidiness, and supplies.Client relations: Build positive relationships with clients, ensuring their needs are met and concerns are addressed.Event planning: Assist with planning and coordinating office events, meetings, and conferences.Information dissemination: Provide information to visitors, clients, and employees about the company, its products/services, and policies.Security: Monitor office access, issue visitor badges, and ensure confidentiality.Communication: Relay messages, notifications, and updates to staff members.Record-keeping: Maintain accurate records, such as visitor logs and meeting schedules.Mail and package handling: Receive, sort, and distribute mail and packages.Office supplies: Order and maintain office supplies, including refreshments.Requirement to travel with the Managing partner/team if and when required.

Requires Front Office Manager (F) for a reputed Hotel & Restaurant sectorSalary: 20-25kQualification: Graduate (Hotel background preferred)Eligibility: 1 year experience in hotel sectorLocation: Guwahati