Domestic BPO Female Jobs in Chennai

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Greetings from Probity Consultancy Tele sales executive - Real estate Customer interactions, Customer handling Min.1year sales executives can apply Female candidates requiredSalary - 30k take home ChennaiIf interested kindly contact to the number mentioned

Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives

We are hiring Customer support Executive, Tamil voice process. We are looking for female candidates only, Good communication skills must. For more details contact person Dhanalakshmi - 9087760063.

We are hiring Customer Support Executive Role (Tamil Voice Process). Only hiring female candidates. Fixed salary + Incentives. Good Communication Skills must. For more details contact person Ayisha - 8428693690.Locations: Kolathur, Perambur, Villivakkam, Retteri, Vinayagapuram, Purasawalkam, Madhavaram.

Greetings from Genxlead..!We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd (Shyaway.com) for the position of Customer Support Executive.Job DetailsPosition: Customer Support ExecutiveLocation: Vanagaram - ChennaiEmployment Type: Full-timeExperience : Minimum 6 months in a customer support or related roleLanguages : Must be fluent in Hindi and EnglishJob DescriptionWe are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations.Roles and ResponsibilitiesHandle customer complaints and provide appropriate solutions within specified time limits.Identify and assess customer needs to achieve satisfaction.Build and maintain strong relationships and trust with customer accounts.Manage large volumes of inbound calls efficiently.Provide accurate, valid, and complete information using the right tools and methods.Follow communication procedures, guidelines, and policies.Take initiative to go the extra mile in engaging customers.Demonstrate strong phone etiquette and active listening skills.Multitask, prioritize, and manage time effectively.Adapt to different customer personalities and situations.Proven customer support experience (minimum 6 months) is mandatory.How to ApplyInterested candidates can send their updated resume to poojalakshmi.m@genxlead.comShortlisted candidates will be contacted for further rounds of interviews.

=> This is permanent job on roles of the Finfortune financial services Pvt Ltd with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). Job Designation: Customer relationship Officer (CRO) Job Locations: Chennai Experience: 0 3 years Key Role & responsibilities: => Day shift . shift timing 9.30-6.30 =>This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services. => Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional individualized customer service, thereby achieving targeted growth and service norms. Job Description: To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer's call. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. Act on the feedback given by Team Leader on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be Good Communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 4 Week Offs in a month with 8 hours with day shifts. Freshers with communication skills also can apply. Age should be 20-35 years only Female can apply. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.1.50 to 3.25 Lac per annum plus performance based high Incentives. Education Qualification: Minimum Graduate with any stream How To Apply: => Interested candidates need to apply on same or Send / forward CV's/Resumes at hr@finfortune.com

A telecaller job involves making and receiving calls to promote products, generate leads, or provide customer support. Key responsibilities include outbound calls to prospects, handling inbound customer inquiries, maintaining customer databases in CRM systems, meeting sales targets, and collecting feedback. Essential skills for a telecaller are excellent verbal communication, persuasive abilities, patience, strong listening skills, and the ability to handle objections professionally.

FULL TIME JOB - Voice process - Freshers Welcome - Hiring Female Telecallers only for Banking sector.Job Role : Admin + Telecalling - Sal : 15k + IncentivesTelecallers :-Any Degree Sal : 12k + Incentives +2 candidates - Sal : 10k + Incentives Vacancies : 20 NosFreshers only wanted Skills required : Good communication skills, Customer handling, Queries solving Office Time : 9am to 5.30pm (Mon - Sat)Work Location : Kattankulathur Walk in with your latest resume For Further details Contact ALJ FINTECH GLOBAL SOLUTIONS

Job Title: Telecalling Executive Company: Profit Loop Trading Pvt Ltd Location: Chennai Head OfficeTelecalling ExperienceComfortable making outbound callsConvincing skills to engage potential clientsSales & Marketing KnowledgeUnderstanding of investment/trading plansAbility to explain profit schemes clearlyClient HandlingHandling client queries over phone or WhatsAppMaintaining follow-ups and building relationshipsRecord KeepingMaintaining call recordsUpdating leads and conversions regularlyTeam CoordinationReporting daily to managerWorking with sales & trading team for updatesWork DisciplineTimely login (10 AM to 6 PM)Punctuality and respectforclients

Make outbound calls to potential or existing customers to introduce and sell company products/services. Follow up on leads generated through marketing campaigns. Deliver scripted sales pitch and adjust messaging based on customer responses. Handle customer questions, objections, and concerns professionally and effectively. Maintain detailed records of calls, customer interactions, and sales. Meet or exceed daily, weekly, and monthly sales targets. Collaborate with the sales team to develop strategies for improving conversion rates.

Job Description:We are looking for a Telecallers / Telecalling Executives FRESHER or min 1yr experience who is good in English and Tamil and is willing to relocate to Chennai. The candidate will be responsible for making outbound calls to potential customers, generating leads, and supporting the sales team in acquiring new clients.Key Responsibilities:Make high-volume outbound calls daily to industrial clients, introducing them to our Ecommerce Softwares products.Identify potential customers and understand their requirements for Online sales solutions.Generate leads by engaging with decision-makers and influencing them to explore our products.Maintain detailed records of customer interactions, including call outcomes, follow-up schedules, and prospect status.Follow up persistently with potential clients to convert leads into sales opportunities.

*We're Hiring NowJob Role: Tele-Sales ExecutiveJob description: Should have knowledge in Health InsuranceSalary: 2-2.5 LPA Location: Guindy (Chennai)Education: Any DegreeExperience: Minimum 1 years FEMALE CANDIDATES ONLYIf interested, send your resume to this mail: tag@scaresservices.comcontact : Praveen9840511540; Sasi9952829540*

Make outbound and inbound callsIdentify customer needs and offer relevant solutionshandle customer complaints professionally and find appropriate solutions

ResponsibilitiesInitiate outbound calls to potential clients to promote properties and generate leads.Respond to inbound calls and answer queries related to various real estate projects.Schedule and coordinate site visits with potential buyers.Maintain and update customer records in the CRM system.Follow up with clients to provide additional information and gather feedback.Collaborate with the sales team to achieve sales targets and objectives.Stay updated on real estate market trends and project details.Qualifications10th, 12th or bachelor's degree in any field.Proven experience in telecalling or telemarketing, preferably in the real estate sector.Excellent communication and interpersonal skills.Ability to build rapport with clients and identify potential sales opportunities.Proficient in using CRM software and other telecalling tools.Strong organizational and multitasking abilities.SkillsCommunicationTelemarketingCustomer Relationship Management (CRM)Sales TechniquesReal Estate KnowledgeTime ManagementLangagesTamil,EnglishContact: 6374727875

Job Summary:We are looking for a highly motivated and customer-oriented Telecaller cum Front Office to be part of our team. The incumbent will be responsible for receiving and making calls to customers, answering queries, and performing front office duties.Key Responsibilities:1. Receive and make calls to customers in a professional and courteous manner.2. Answer queries from customers, provide information, and resolve problems.3. Make outbound calls to customers, prospects, and partners to sell products/services, gather information, and build relationships.4. Meet or exceed targets for call rates, conversion rates, and other measures as specified.5. Manage the reception of visitors, telephone calls, and emails at the front office.6. Ensure that the front office is tidy, well-organized, and presentable.7. Liaise with other departments to provide a better service to the customer.8. Carry out administrative duties like data entry, filing, and record-keeping.Requirements:1. Bachelor's degree preferred.2. At least 1 year of experience in tele calling, customer service, or a related field.3. MS Office program-Word, Excel, Outlook proficient.4. Bilingual or Multilanguage capacity preferred.

Freshers and experienced any

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

CUSTOMER SUPPORT EXECUTIVE TAMIL VOICE PROCESkey skills- outbound calls, inbound calls, responsibilities, computer knowledge, allrounder.

Discover what it takes to excel as a Customer Support Executive in the field of Customer Service & Support. Learn about the responsibilities, required skills, essential tools, and career growth opportunities in this in-depth guide.