Freshers For Telecaller - Chennai

Finfortune Financial Services Private Limited

=> this is permanent job on roles of the finfortune financial services pvt ltd with fixed salary + high

incentives.

=> be part of fastest growing digital sales channel in financial services industry.

=> this will be permanently working from office only (not a work from home).

job designation: customer relationship officer (cro)

job locations: chennai

experience: 0 – 3 years

key role & responsibilities:

=> day shift . shift timing -

=>this position is primarily responsible for receiving / attending the inbound calls from existing

customers to resolve their complaints & queries and give them the service against the banking products

and services.

=> developing and maintaining banking relationships with a select group of individual customers by

providing them exceptional individualized customer service, thereby achieving targeted growth and service

norms.

job description:

 to attend the inbound calls of customers in retail liabilities and process the queries & requests to

customer's satisfaction.

 to identify and convert the opportunities for cross selling (banking product) on customer's call.

 ensure customer delight and consistent service experience, including timely resolution of customer

queries/issues.

 adherence to information security norms & quality process norms.

 act on the feedback given by team leader on the coaching provided to the team as guidelines for

improving performance.

candidate desire profile:

 must be good communication skills verbal & written.

 good listening skills and strong communication abilities.

 flexible to get scattered 4 week offs in a month with 8 hours with day shifts.

 freshers with communication skills also can apply.

 age should be 20-35 years only female can apply.

 be confident and willing to learn with a flair for knowledge. possess an upbeat, positive can-do attitude

& works with integrity.

 team player, collaborative self-motivated person including the ability to act as a role model within

the organization. should be able to establish rapport quickly with peers, managers & customers.

 team player candidate must be able to work effectively with all levels of the organization.

salary package:

 annual ctc of to lac per annum plus performance based high incentives.

education qualification:

 minimum graduate with any stream

how to apply:

=> interested candidates need to apply on same or send / forward cv's/resumes at |

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Sc, B.Tech

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  13/17, Senthil Andavar Street, near Waterfall Restaurants, Thangal karai, Dhanalakshmi, Vadapalani,