Freshers For Telecaller - Chennai

=> This is permanent job on roles of the Finfortune financial services Pvt Ltd with fixed salary + high

incentives.

=> Be part of fastest growing digital sales channel in financial services industry.

=> This will be permanently working from office only (Not a Work From Home).

Job Designation: Customer relationship Officer (CRO)

Job Locations: Chennai

Experience: 0 – 3 years

Key Role & responsibilities:

=> Day shift . shift timing -

=>This position is primarily responsible for receiving / attending the inbound calls from existing

customers to resolve their complaints & queries and give them the service against the banking products

and services.

=> Developing and maintaining banking relationships with a select group of Individual customers by

providing them exceptional individualized customer service, thereby achieving targeted growth and service

norms.

Job Description:

 To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to

customer's satisfaction.

 To identify and convert the opportunities for cross selling (banking product) on customer's call.

 Ensure customer delight and consistent service experience, including timely resolution of customer

queries/issues.

 Adherence to Information Security norms & quality process norms.

 Act on the feedback given by Team Leader on the coaching provided to the team as guidelines for

improving performance.

Candidate Desire Profile:

 Must be Good Communication skills Verbal & Written.

 Good listening skills and strong communication abilities.

 Flexible to get scattered 4 Week Offs in a month with 8 hours with day shifts.

 Freshers with communication skills also can apply.

 Age should be 20-35 years only Female can apply.

 Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude

& works with integrity.

 Team Player, collaborative Self-motivated person including the ability to act as a role model within

the organization. Should be able to establish rapport quickly with peers, managers & customers.

 Team player Candidate must be able to work effectively with all levels of the organization.

Salary Package:

 Annual CTC of to Lac per annum plus performance based high Incentives.

Education Qualification:

 Minimum Graduate with any stream

How To Apply:

=> Interested candidates need to apply on same or Send / forward CV's/Resumes at |

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  13/17, Senthil Andavar Street, near Waterfall Restaurants, Thangal karai, Dhanalakshmi, Vadapalani,