223

Call Center Female Jobs in Chennai

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Female - Tele Call & Sales Executive - Freshers

Magnus Insurance Marketing Pvt Ltd

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Madipakkam Chennai
English Language Microsoft Excel Tele Calling
Tele calls and explaining the product and services offered by the insurance company.Contracting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customers and understanding their specifications.Follow up on the database/ leads provided by the company.Daily do activities Leads Vs ConversionBuild and maintain long-term customer relationshipsAchieve monthly sales targetsShould be fluent in English & Tamil (Chennai candidates)
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  • 0 - 1 yrs
  • Female
  • Virugambakkam Chennai
BPO Calling BPO Call Center Domestic BPO
Handling Outbound callsexplain product services and offers to customerBuild and maintain positive customer relationshipfollow up on customer interaction and maintain recordsgenerate leads and identify customer requirements
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Chennai
Sales Executive Sales Process Sales Cold Calling CRM Sales
Location: ChennaiIndustry: Outdoor Advertising & SignageWe are a leading outdoor advertising company with media assets across Madurai and other key locations. We are looking for an experienced and dynamic Female Sales Coordinator to join our Chennai office.Key Responsibilities:Generate new business leads and identify potential clients.Coordinate with clients regarding advertising requirements and campaign execution.Follow up on enquiries, proposals, and payments.Maintain strong client relationships and ensure customer satisfaction.Coordinate with internal teams for smooth campaign implementation.Prepare sales reports and maintain customer databases.Requirements:Experience in the Outdoor Advertising industry is preferred.Good communication and interpersonal skills.Ability to work independently and achieve business targets.Proficiency in MS Office and email communication.Possession of a two-wheeler will be an added advantage.Compensation:Salary will be as per industry standards and based on experience.Interested candidates may share their resume with us or contact us for further details.
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Female - Looking For Telecaller

straits laundry India pvt Ltd

  • 2 - 4 yrs
  • 3.3 Lac/Yr
  • Chennai
Telecaller Admin Spares Incharge Leads Followup English Telesales Motivating Skill Microsoft Excel Computer Skills Calling Convincing Power
We are looking for a dedicated and skilled Tele Caller to join our team in Chennai. The ideal candidate will have 2 to 4 years of experience in telemarketing or sales, specifically targeting female applicants.**Key Responsibilities:**- **Making Outbound Calls**: Contact potential and existing customers to inform them about products and services, focusing on clear communication to convey information effectively.- **Generating Leads**: Identify and create new leads through calls, aiming to increase the customer base and ultimately drive sales.- **Responding to Inquiries**: Address customer questions and concerns promptly during calls, ensuring a positive customer experience and building trust.- **Maintaining Records**: Keep accurate records of calls, customer interactions, and transactions in the database to ensure consistency and facilitate follow-ups.- **Meeting Targets**: Work towards achieving daily or monthly calling targets and sales goals set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills**: Excellent verbal communication skills are essential to engage effectively with customers and present information clearly.- **Persuasive Ability**: The ability to persuade and influence potential customers is crucial for successful sales interactions.- **Organizational Skills**: Strong organizational skills to manage multiple tasks, prioritize responsibilities, and keep to the schedule.- **Customer Service Orientation**: A keen focus on providing quality customer service and maintaining a positive attitude at all times.- **Tech-Savvy**: Comfort with using CRM software and basic computer applications to track calls and maintain records efficiently. If you meet these requirements and are eager to contribute to a growing team, we encourage you to apply.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Chennai
Telecommunication Outbound Calling BPO Sales Call Center Tele Marketing BPO Call Center Basic Computers
We are looking for dedicated Telecaller Staff to join our team in Chennai. This part-time role allows you to work from home, perfect for individuals seeking flexible work options. **Key Responsibilities:**- **Making Calls:** Place outbound calls to potential and existing customers to promote products or services, ensuring you communicate clearly and effectively.- **Listening and Communicating:** Actively listen to customers needs and provide accurate information, building a positive relationship to encourage sales.- **Maintaining Records:** Keep track of calls made, outcomes, and customer feedback in an organized manner, which helps in evaluating performance and tailoring strategies.- **Achieving Targets:** Work towards achieving monthly targets for calls made and sales generated, which is essential for personal and company success.- **Providing Customer Support:** Assist customers with any queries or issues they may have, ensuring their concerns are addressed promptly and effectively.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade, providing a basic educational foundation for effective communication.- Strong verbal communication skills are essential to convey information clearly and persuasively over the phone.- Ability to work independently and stay motivated to achieve set goals while managing time efficiently.- A friendly and patient attitude is crucial when interacting with customers, as this encourages positive responses.- Prior experience is not required, making this an excellent opportunity for newcomers or those with up to 6 years of experience.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Marketing Outbound Calling Lead Generation Inside Sales Sales
**Hiring: Inside Sales Executive (Female)** Chennai Location: Koyambedu, Chennai Company: Universal Care & HR SolutionsWe are looking for a **dynamic Female Inside Sales Executive** with strong communication and computer skills to join our growing team.**Requirements:** Good English communication skills Basic computer knowledge (MS Office, Email, Internet) Confident in customer interaction & follow-ups Sales-oriented mindset Positive attitude & team player Freshers / Experienced candidates welcome Contact: 9011935513 [hr@universalcarehr.com](mailto:hr@universalcarehr.com) [www.universalcarehr.com](http://www.universalcarehr.com)**Apply now and grow your career with us!**
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Opening For Sales Executive (Female Only)

Vini Elevators India Private Limited

  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Chennai
Direct Sales Lead Generation Sales Administration Cold Calling Sales
VINI ELEVATORS INDIA PRIVATE LIMITED is looking for enthusiastic and confident Sales Executives to join our growing team.The candidate will be responsible for:Generating new business leadsMeeting builders, architects, and clientsExplaining elevator products and servicesMaintaining customer relationshipsAchieving monthly sales targetsCoordinating with the internal sales and technical teamRequirements:Good Communication SkillsBasic Computer KnowledgeSales & Marketing Experience PreferredFreshers with strong communication skills can also applyTwo-wheeler preferredAdditional Benefits:Attractive Sales Incentives & CommissionCareer Growth OpportunitiesSupportive Work EnvironmentWhy Join Us?Competitive Salary PackageUnlimited Sales Commission OpportunitiesFriendly and Professional TeamFast Growing Elevator Company
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Direct Walk-In For Tele Caller (Female)

VEKAY ENGINEERING SOLUTONS & ASSOCIATES

  • 1 yrs
  • 2.3 Lac/Yr
  • Chennai
Tamil Telecaller Microsoft Excel Outbound Calling
Hiring: Office AssistantVekay Engineering Solutions and Associates is looking for a proactive and organized Office Assistant to join our team in Perungudi. If you are a graduate or diploma holder with a knack for administration, we want to hear from you!Key ResponsibilitiesCommunication: Making and attending official calls professionally.Admin Support: Assisting with day-to-day office operations and documentation.Coordination: Organizing files and assisting the management with official tasks.RequirementsQualification: Minimum Graduation (UG) or Diploma in any field.Skills: Good communication skills and basic computer knowledge.Attributes: Reliable, punctual, and able to multitask.Job DetailsSalary: 15,000 - 18,000 per month.Location: Perungudi, Chennai.How to ApplyInterested candidates can reach out via the details below:Contact Person: VenkateshPhone: +91 99620 20916Email: vekayent@rediffmail.com
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Vadapalani Chennai
Marketing Communication Tele Sales Calling
We are 25 years experienced company in Real Estate Field. We proudly tell you that we makes our customers to fulfilled their Dreams and make our staff to improve their Financial Status through their career developments.Here, we hiring a staffs to join in our family for the following roll,Tele caller ( Female) :Work in Office PremisesFemale OnlyQualification - Min 10 standardFresher / ExperienceAge limit 21 to 45
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Female
  • Chennai
Telecommunication Outbound Calling Tele Sales Lead Generation Telesales Communication Skills Presentable
We are looking for a Tele Counselor to join our team in Chennai. The ideal candidate should have a passion for helping others and the ability to communicate effectively over the phone.**Key Responsibilities:**- **Conduct Counseling Sessions:** Engage with clients over the phone to understand their needs and provide appropriate guidance.- **Provide Information:** Share details about courses, programs, and services offered, ensuring clients have a clear understanding of their options.- **Follow-Up Communication:** Maintain regular follow-ups with clients to ensure they feel supported and informed throughout their decision-making process.- **Document Client Interactions:** Keep accurate records of all client conversations, preferences, and feedback for future reference and to improve services.- **Achieve Targets:** Work towards achieving team and individual targets concerning client enrollments and satisfaction.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to build rapport with clients. A background in counseling or customer service is preferred but not mandatory, making this role suitable for fresh graduates. The ability to listen actively and respond empathetically to clients' concerns is crucial. Successful candidates will demonstrate a proactive attitude, good organizational skills, and a willingness to learn. Flexibility in handling different client queries and consistent professional conduct in a work-from-office setting will be essential. Only female candidates will be considered for this role.
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  • 0 - 1 yrs
  • Female
  • Chennai
Email Marketing Cold Calling Lead Generation Online Marketing
Handle incoming and outgoing customer calls.Explain product details and offers to customers.Convert customer inquiries into showroom visits and sales.Follow up with leads through calls and WhatsApp.Conduct feedback calls after customer purchase.Handle WhatsApp chats and customer inquiries.Send promotional messages and email campaigns to customers.Maintain daily call records and update lead status.Coordinate with showroom team for customer visits.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Old Perungalathur Chennai
Tamil Speaking Domestic Calling Customer Support Voice Process
We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Lead Generation Real Estate Sales Inbound Negotiation Skills Inside Sales Cold Calling
JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Outbound Calling Microsoft Excel
As a Tele Marketing Executive, you will play a crucial role in promoting our products and services through effective communication over the phone. Your primary responsibility will be to connect with potential customers and generate leads that can lead to sales.**Key Responsibilities:**- **Conduct Outbound Calls**: You will make calls to potential clients to introduce and promote our offerings, helping to broaden our customer base.- **Engage with Customers**: Create engaging conversations to understand customer needs, answer queries, and encourage interest in our products.- **Maintain Customer Records**: Keep detailed and accurate records of customer interactions and feedback to help track sales processes and improve marketing strategies.- **Achieve Sales Targets**: Work towards meeting monthly sales goals by following up leads and closing deals, contributing to the company's overall success.- **Provide Product Information**: Clearly explain product features, pricing, and benefits to potential customers, ensuring they have the necessary information to make informed decisions.**Required Skills and Expectations:**You should have strong communication skills, both verbal and written, enabling you to engage effectively with customers. A friendly and persuasive personality will help you connect with potential clients. Basic computer skills and familiarity with CRM systems are important for managing customer information. Prior experience in telemarketing can be beneficial, but a positive attitude and willingness to learn are essential for this role. You must be able to work full-time in our office located in Chennai and maintain a professional demeanor at all times.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ekkaduthangal Chennai
CRM Lead Generation Inside Sales IT Sales Convincing Power Cold Calling B2B Sales Outbound Sales Target Achievement Client Management Sales
Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees. Communicates job expectations by planning, monitoring, and reviewing job contributions. Achieves marketing and sales operational objectives by contributing marketing and sales information. Prepares and completes marketing action plan. Meets marketing and sales financial objectives by forecasting requirements and preparing annual budgets. Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements. Identifies marketing opportunities by understanding consumer requirements. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities. Sustains rapport with key accounts by making periodic visits. Provides information by collecting, analyzing, and summarizing data and trends.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Direct Marketing Marketing Consultant Retail Sales Marketing Communication Direct Sales Corporate Sales Sales Administration Sales Consulting Negotiation Skills Inside Sales Convincing Power Sales Business Development Communication Skills Sales Cold Calling Field Sales Lead Generation
We are looking for a motivated and enthusiastic Sales Executive to join our team in Thiruninravur. This is a full-time position ideal for fresh graduates eager to start their careers in sales.**Key Responsibilities:**- **Generate Leads:** Identify and pursue potential customers through various channels to create a robust sales pipeline.- **Build Relationships:** Develop and maintain strong relationships with clients to understand their needs and provide suitable solutions.- **Present Products:** Demonstrate and present our products to prospective customers clearly and effectively to drive sales.- **Manage Sales Process:** Oversee the sales process from start to finish, ensuring customer satisfaction and addressing any concerns that arise.- **Analyze Market Trends:** Stay updated on market trends and competitor activities to identify opportunities for growth.- **Achieve Sales Targets:** Meet or exceed monthly sales goals by deploying effective sales strategies and tactics.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to connect effectively with clients. A strong understanding of customer service principles is essential for nurturing client relationships. Basic knowledge of sales techniques and a genuine interest in sales will be advantageous. We expect applicants to be self-motivated, organized, and able to work in a team environment. Proficiency in using computers and software tools for sales tracking will be beneficial. Fresh graduates with degrees such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, or B.E are encouraged to apply, with a preference for female candidates.
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Hiring For Sales Executive (Female Only)

Cabt Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Thiruninravur Chennai
Corporate Sales Direct Sales Sales Administration Insurance Sales Field Sales Inside Sales Marketing Communication Convincing Power Cold Calling Marketing Consultant Sales Ability Sales Communication Skills Sales Business Development Sales Consulting Negotiation Skills Direct Marketing
We are looking for a motivated and results-driven Sales Executive to join our team. The candidate will be responsible for identifying potential customers, generating leads, presenting products or services, and closing sales while maintaining strong customer relationships.Key Responsibilities:Identify and generate new business opportunities through calls, meetings, and networking.Contact potential customers to present company products or services.Follow up with prospective clients and convert leads into sales.Maintain good relationships with existing clients and ensure customer satisfaction.Achieve monthly and quarterly sales targets.Prepare sales reports and update customer information in the system.Coordinate with internal teams to ensure smooth delivery of products or services.Attend meetings, sales events, and training programs when required.Required SkillsGood communication and negotiation skillsBasic knowledge of sales and marketing techniquesAbility to build and maintain client relationshipsStrong convincing and presentation skillsTarget-oriented and self-motivatedBasic computer knowledge (MS Office / CRM tools)
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Opening For Inside Sales Executive (Only Females)

Ark Canton Enterprises Private Limited

  • 2 - 6 yrs
  • 4.8 Lac/Yr
  • Chennai
Marketing Problem Solving Inside Sales Lead Generation Cold Calling Negotiation Skills Corporate Sales
key & Responsibilities:1.Generate new sales through calls, emails and follow-ups.2.Contact prospective customers and explain company products/services.3.Understand customer needs and provide suitable solutions4.Achieve monthly sales targets as assigned.5.maintain accurate records of calls, leads, and sales updates.6.Follow up on enquires and convert them into confirmed sales.7. co-ordinate with internal teams for smooth order processing.8.Build and maintain strong relationships with new customers.HR contact number:8925532074
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Ekkaduthangal Chennai
CRM Lead Generation Inside Sales IT Sales Cold Calling B2B Sales Outbound Sales Client Management Proficiency in English Convincing Power Target Achievement Sales
New clients onboarding Retain & Grow Existing Business Identify Business Opportunities Negotiate and Close Business Deals Pitch participation and presentation skills Innovative Business solutions
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Female - Urgent Requirement For Inside Sales Executive

Ark Canton Enterprises Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chennai
Marketing Outbound Calling Corporate Sales B2B Sales
Inside Sales Representative Responsibilities:1. Communicating with customers, making outbound calls to potential customers, and following up on leads.2. Understanding Customers needs and identifying sales opportunities.3. Answering potential customers questions and sending additional information per email.4. Keeping up with product and service information and updates.5. Creating and maintaining a database of current and potential customers.6. Explaining and demonstrating features of products and services.7. Staying informed about competing products and services.8. Upselling products and services.9. Researching and qualifying new leads.10. Closing sales and achieving sales targets.Inside Sales Representative Requirements:1. High school diploma/GED.2. Previous experience in an outbound call center or a related sales position preferred.3. Excellent communication skills, both verbal and written.4. Excellent phone and cold calling skills.5. Strong listening and sales skills.6. Ability to achieve targets.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Microsoft Excel Strategic Communication Leadership Direct Sales Lead Generation Presentation Skills Negotiation Skills Inside Sales Revenue Generation Negotiation Corporate Business Development Product Promotion Cold Calling
We are looking for a dynamic Business Development Executive to join our team in Thiruninravur. In this full-time role, you will play a crucial part in expanding our business and connecting with clients. The ideal candidate is a motivated individual who is eager to learn and grow in a professional environment.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find potential clients and understand their needs. This will help in proposing tailored solutions.- **Build and Maintain Relationships:** Establish and nurture relationships with clients through consistent communication. Building trust is essential to encourage long-term partnerships.- **Assist in Marketing Strategies:** Work with the marketing team to develop effective strategies that attract new clients. Your insights into customer preferences will contribute to more targeted campaigns.- **Prepare Sales Presentations:** Create and present engaging presentations to potential clients, showcasing the benefits of our products or services and addressing their specific challenges.- **Track Sales Performance:** Monitor and report on sales activities and results. This includes updating databases and analyzing progress toward targets to make informed decisions.**Required Skills and Expectations:**Candidates should have strong interpersonal skills to communicate effectively with clients. A basic understanding of sales principles and marketing strategies is essential. Good organizational skills and attention to detail will help in managing multiple projects efficiently. Proficiency in Microsoft Office and familiarity with CRM software are preferred. As a team player, you should be enthusiastic and open to feedback, with a willingness to learn and grow in the role. A relevant educational background in B.C.A, B.B.A, B.Com, B.Sc, B.E, or a professional degree is expected.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
Call Center Executive Convincing Power Good English Communication MULTITASKING Walk in
Urgeent llooking fo Female call center executive in ChennaiSALARY : 15K TO 20KExp.1TO 2 yrsResponsibilities Managing large amounts of inbound and outbound calls in a timely manner Following call centre scripts when handling different topics Seize opportunities to upsell products when they arise Attracts potential customers by answering product and service questions, suggesting information about other products and services. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer Sales & Service database during the call Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Ensuring timely and professional responses to all Enquiry, Complaints, Requests and Queries received. Resolve customer complaints via phone, email, mail or social media Work with Sales Team and Service manager to ensure proper the action has been taken for that call. Identify and assess customers needs to achieve satisfaction Salary may be varied around 15 to 20K based on the candidate experience Working hours for Customer support executive are generally 10am to 06.30Pm Requirements Excellent verbal and written communication skills Proven experience as a Call Centre executive or relevant role A deep knowledge of the operations of a Call centre department in an organisation Good understanding of the current market position of the product to which the customer support service is provided. Ability to multi-task, prioritise, and manage time effectively Manage organize and implement according to management needs Graduation with computer skills mandatory. English, Tamil and Hindi speaking is mandatory Other languages will be an added advantage
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