Customer Relationship Female Jobs in Tiruchirappalli

We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.

Roles & responsibilities Manage daily schedules, meetings, and appointmentsHandle phone calls, emails, and client communicationMaintain files, documents, and records (physical & digital)Prepare reports, letters, and official documentsCoordinate with staff and managementArrange travel, meetings, and office eventsData entry and database managementMaintain office records and documentationProcess invoices, bills, and basic accounts workHandle internal operations and support front officeUpdate MIS reports and daily work statusAssist in HR/admin tasks if required Key Skills RequiredBasic computer knowledge (MS Word, Excel)Good communication (English + local language)Typing speed & accuracyTime management and organization skillsAbility to handle multiple tasks

OFFICE ASSISTANT WANTED IN TRICKY

Hiring for 10 Customer Care Officer Jobs in Tiruchirappalli, Tamil Nadu,Customer Relationship Executive, for Freshers,Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS with Good knowledge in Customer Relationship Executive etc.