Customer Relationship Female Jobs in Nagpur

We are looking for a dedicated Back Office Assistant to join our team at Chhatrapati Square. This full-time position requires a motivated female candidate with at least one year of relevant experience.**Key Responsibilities:**- **Data Entry:** Accurately input data into computer systems, ensuring that records are up-to-date and organized.- **Document Management:** Organize and maintain important documents, both physical and digital, to support efficient office operations.- **Communication Support:** Assist with internal communication by relaying messages and coordinating schedules among team members.- **Inventory Tracking:** Monitor office supplies and maintain inventory levels to ensure that necessary materials are always available.- **Assisting Team Members:** Provide support to other staff members as needed, helping with various administrative tasks to enhance overall productivity.**Required Skills and Expectations:**Candidates must have a minimum of a 10th-grade education and a year of experience in a similar role. You should be detail-oriented, organized, and able to work independently as well as part of a team. Strong communication skills are essential for effectively interacting with colleagues and management. Proficiency in basic computer applications, such as word processing and spreadsheets, is required. A positive attitude and a willingness to learn will contribute to your success in this role.

Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline

Visitor Management: Greet and welcome visitors, offer refreshments, issue badges, and direct them to the right person.Communication: Answer, screen, and forward incoming calls, take messages, and manage emails/correspondence.Scheduling: Manage calendars, book meeting rooms, and schedule appointments for staff.Mail & Deliveries: Receive, sort, and distribute incoming mail and packages, and arrange courier services.Administrative Support: Perform filing, data entry, photocopying, and assist other departments with clerical tasks.Office Upkeep: Maintain a clean, tidy, and organized reception area, and monitor/order office supplies.Security: Monitor logbooks, control access, and follow safety procedures. Essential Skills:communication (verbal & written) and interpersonal skills.Excellent organizational and multitasking abilities.Proficiency in Microsoft Office Suite (Word, Outlook, Excel).Professional attitude, appearance, and customer service focus.Ability to handle confidential information and work proactively

Key Points,Parent communication & complaint resolutionSchool admission inquiriesStudent/staff record managementOffice administration & coordinationFront desk management

Roles and Responsibilities:-Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.Influences customers to buy or retain product or service by following a prepared script to give product reference information.Maintains database by entering, verifying, and backing up data..Maintains quality service by following organization standards.Contributes to team effort by accomplishing related results as needed.Job Types: Full-time, PermanentPay: 7,000.00 - 9,000.00 per month + Incentive

Customer Relationship ExecutiveExperience- 2 to 3 yearsQualification- Any GraduateLocation -NagpurSalary- As per company standardJob Responsibilities: Generation of Leads and qualifying the leads. Addition of new customers / product information into the CRM system, if data isnt available. Call existing customers and distributors and close the issues, if any in- coordination with sales team.Escalate any complaints. Any other task assigned by the Reporting Manager Expertise in CRM principles and practical sales and marketing application in a B2B environment. Extensive knowledge of acquisition and retention marketing techniques both online and offline. Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level. Technical knowledge of CRM systems. Only for Female candidates can apply Excellent communication in verbal and written are mandatory SAP or ERP knowledge is mandatory South Indian candidates are most preferable for client communication

Dear sir, we require Female staff for our Guests house & Tourism ( Travels ) work, she has willingly to traval for visits local & other cities. For bussiness promotion activities.,