Customer Retention Job Vacancies in Nagpur

Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.

Roles and Responsibilities:-Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.Influences customers to buy or retain product or service by following a prepared script to give product reference information.Maintains database by entering, verifying, and backing up data..Maintains quality service by following organization standards.Contributes to team effort by accomplishing related results as needed.Job Types: Full-time, PermanentPay: 7,000.00 - 9,000.00 per month + Incentive

Job Responsibilities:*only male Candidates can apply**Experience in Rolling industry or related infrastructure(TMT)industry is mandatory**Qualification- B. Mechanical is mandatory*-Generation of Leads and qualifying the leads-Addition of new customers/product information into the CRM system, if data isnt available.-Call existing customers and distributors and close the issues, if any in-coordination with the sales team.- Escalate any complaints.-Any other task assigned by the Reporting Manager-Expertise in CRM principles and practical sales and marketing application in a B2B environment.-Extensive knowledge of acquisition and retention marketing techniques both online and offline.-Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level.-Technical knowledge of CRM systems.send quotation to customers & negotiate to close the dealCoordinating with clients for understanding their requirement and inputs required to prepare quotationhandle inactive customers & ensure orders are generated.Handling objections and resolving same with support of BDE/BDM/CRM 100% coordination with reporting headUpdating all data in SAP software On Daily basisCapturing customer complaints/queries by visiting site/phone Coordinating with CRM/CRE/BDM for resolving complains within 24 hrs.Experience- 5to 6 yrsLocation -NagpurJob Type: Full-time