Customer Relationship Female Jobs in Kollam

COMPANY NAME: WEDSINDIA MALL OF WEDDINGLOCATION : KARUNAGAPPALLY KOLLAMSALARY : BASED ON EXPERIENCEJOB TYPE: FULL-TIMEWORKING HOUR: 9:30 AM to 8:00 PMCOMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.JOB ROLE:As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction.KEY RESPONSIBILITIES:LEADERSHIP& TEAM MANAGEMENT: Supervise and have full control over customer care executives, ensuring they adhere to company standards. Assign tasks, monitor performance, and provide training to the team as required. Motivate the team to achieve individual and collective goals.CUSTOMER SERVICE EXCELLENCE: Oversee and resolve escalated customer concerns professionally and promptly. Ensure all customer interactions are handled with care, courtesy, and competence. Maintain a customer-first culture, emphasizing satisfaction and loyalty.REPORTING & FEEDBACK: Prepare regular performance and feedback reports for management. Ensure the team adheres to company guidelines, targets, and deadlines.QUALIFICATION: Degree in any discipline.If you are a dynamic and result oriented customer relationship manager looking to make an impact in the textile industry, apply now to join the wedsIndia Mall of wedding team. We offer a competitive salary package based on experience.To apply, submit your resume and a cover letter to 8075361474.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.