Customer Management Female Jobs in Ludhiana

We are looking for a motivated and enthusiastic Sales Girl to join our team in Ludhiana. The ideal candidate should have a passion for customer service and sales, with a minimum of 1 year and up to 7 years of experience. **Key Responsibilities:**- **Customer Engagement:** Greet customers warmly and assist them in finding products that suit their needs, ensuring a positive shopping experience.- **Product Knowledge:** Stay informed about the products being sold to offer accurate information and help customers make informed choices.- **Sales Targets:** Work towards meeting daily and monthly sales targets, employing effective sales techniques to increase revenue for the store.- **Inventory Management:** Help with receiving and organizing new stock, ensuring that shelves are well-stocked and products are displayed attractively.- **Checkout Procedures:** Operate the cash register accurately and handle transactions promptly, ensuring a smooth checkout process for customers.- **Customer Feedback:** Listen to customer feedback and resolve any issues or complaints in a professional manner to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have a positive attitude and be able to work effectively in a team. Strong communication skills are essential for engaging with customers. They should be detail-oriented and able to handle cash and transactions accurately. A friendly demeanor and the ability to multitask are crucial in a fast-paced retail environment. Prior experience in sales or customer service is preferred, and candidates should be able to adapt to various tasks as needed.

We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.

Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.

Collection EMI from customer on the behalf of banks

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

Key Responsibilities:The role entails deepening relationships with Rural Banking accounts and ensuring best in- class service to the customers.liabilities business in Rural markets through lead generations and account opening as per needs of customer.customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Role Proficiencies:Graduation: Bachelors in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management.0 to 10 years of relevant experience in Banking or allied Business.Enable teams to drive growth targets by providing necessary support.Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.Attract and retain best-in-class talent for key roles in their reporting structure.