Array ( [0] => client-relationship-manager [1] => guwahati ) Client Relationship Manager Jobs for Women in Guwahati | Female Client Relationship Manager Job Vacancies in Guwahati
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Client Relationship Manager Female Jobs in Guwahati

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Customer Care Manager (Only Females)

Global Prospects

  • 4 - 5 yrs
  • Guwahati
CCE Customer Management Client Administration Customer Relationship Customer Manager
A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress
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Hiring Fresher / Telecalling Executive / B.A/B.B.A

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Telemarketing Cold Calling Lead Generation Customer Relationship Management Sales Support Follow Up Calls Client Engagement Sales Conversion Client Retention Market Research Sales Campaigns Customer Interaction Target Achievement
- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service
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Customer Relationship Manager (Female Candidates Only)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
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Hiring For B.A/B.B.A Freshers - Telecaller

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Telecalling Executive Customer Service Follow Up Communication Client Relationship Persuasive Communication Client Interaction Appointment Booking Sales Reporting Database Management Complaint Resolution Order Processing Sales Target Achievement Customer Retention
- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.
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Jobs by Related Category

Looking For Customer Relationship Manager (Female Candidates Only)

Lakshmi North East Solutions (LNES)

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Engagement Client Relationship Customer Retention Customer Support Customer Satisfaction Sales Support Product Feedback Lead Generation Sales Growth Retailer Relationships
- Customer Engagement: Develop and maintain strong relationships with key customers, distributors, and retailers to ensure high levels of satisfaction and loyalty.- Customer Support: Address customer queries, concerns, and complaints in a timely and professional manner, ensuring an optimal customer experience.- CRM System Management: Manage and update the CRM database with accurate customer information, including contact details, purchase history, and preferences.- Customer Segmentation: Analyze customer data to segment customers based on demographics, buying behavior, and preferences, allowing for targeted marketing and personalized communication.- Sales Support: Collaborate with the sales team to provide customer insights, generate leads, and help drive sales through strategic customer relationship management.- Product Feedback: Collect feedback from customers regarding FMCG products, services, and experiences, and work with relevant teams to address issues and improve offerings.- Customer Retention Strategies: Implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized offers, and post-purchase follow-ups.- Customer Education: Educate customers about new FMCG products, promotions, and features, ensuring they are well-informed and engaged with the brand.- Reporting and Analysis: Monitor and analyze CRM data to generate reports on customer satisfaction, engagement levels, and retention rates, providing insights to management.- Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure that customer needs and feedback are integrated into business strategies and product development.- Promotions and Campaigns: Collaborate in designing and executing customer-centric marketing campaigns and promotional offers aimed at enhancing customer engagement and product uptake.
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