CRM Female Jobs in Guwahati

Administrative Support & Communication like managing calendars, schedule meetings, andcoordinate appointments. Handle incoming and outgoing emails and phone calls.Prepare and organize documents, reports, and presentations. Track, and manage documents, contracts, or files. Assist in data entry and prepare reports or analysis. handling communication between teams or clients,attendance tracking, keeping track of renewals, payments, invoicesetc, coordination with Accountants, CAs, assisting in marketing newslettercreation and sending, social media posts and updates. Respond to customer inquiries, provide support with issues, or general inquiries.Assistance with hiring, job offers, job posts, and similar officejobs.Manage travel arrangements and bookings. Assist with planning andcoordinating virtual events, meetings.

Telecaller 2 PositionsLocation: GuwahatiGender Preference: FemaleSalary: 15,000 20,000Industry: Roofing & Construction MaterialsAbout the Client:Our client is a top-tier manufacturer and trailblazer in producing durable, high-quality roofing and decking solutions across India, designed to withstand extreme weather while ensuring insulation and low noiseYour Responsibilities: Make outbound calls to potential and existing customers to promote products. Handle customer inquiries and provide information on roofing solutions. Maintain records of calls, sales, and customer feedback. Follow up with leads and schedule meetings for the sales team. Assist in customer relationship management and support office operations.Your Profile: Education: HS/Graduate. Experience: 1-3 years in telecalling/customer support (preferred). Strong communication and persuasion skills. Basic knowledge of MS Office and CRM tools is an advantage. Confident, self-motivated, and able to handle customer interactions professionally.Benefit: Competitive salary based on experience. Career growth opportunities in a fast-growing company. Friendly and professional work environment. Apply Now! Send your resume to hallmarkcareersolutions@gmail.com Contact us at +91 9508522589 Visit www.hallmarkcareersolutions.in to explore more opportunities.

Hiring for 01 Director Human Resources Job in Guwahati,Time Management,Customer Relationship Manager, with minimum 2 Years Experience,Required Educational Qualification is : Diploma with Good knowledge in Time Management,Customer Relationship Manager etc.

Communicating with customers via phone, email, and in-person meetings to understand their needs and provide solutions.Identifying and developing new business opportunities through networking and lead generation.Building and maintaining a database of customer information and keeping detailed records of customer interactions.Collaborating with other teams such as sales and marketing to develop strategies for retaining and growing customer relationships.Providing exceptional customer service and addressing customer complaints and concerns in a timely and professional manner.Meeting or exceeding sales targets and other performance metrics.Continuously updating their knowledge of the company's products and services as well as industry developments.Maintaining knowledge of the competitive landscape and market trends, and providing feedback to upper management on ways to improve the company's offerings.The ideal candidate for this role should have strong communication and interpersonal skills, be highly organized and able to multitask, and have a positive and proactive attitude. A bachelor's degree in business, marketing, or a related field is often preferred, as well as prior experience in a customer-facing role.

-Make outbound calls to customers for service reminders, feedback, and promotions.-Follow up with customers regarding pending services, vehicle delivery, and satisfaction levels.-Maintain strong relationships with existing customers by providing timely information and support.-Conduct post-service follow-up calls to collect feedback and assess customer satisfaction (CSI).-Share customer insights and feedback reports with the Service Manager and CRM team.-Support sales or service marketing initiatives through effective telecommunication.-Schedule service appointments and ensure proper coordination with the Service Advisor team.-Identify inactive customers and reach out with personalized offers to regain business.

-Make outbound calls to prospective customers-Explain product features, benefits, and eligibility clearly and accurately.-Identify customer needs and recommend suitable insurance products-Handle customer queries and objections with professionalism and empathy.-Maintain records of calls, leads, and follow-ups in the company CRM system.-Ensure conversion of qualified leads into sales or appointments for field advisors.-Follow up on policy renewals, premium payments, and documentation-Meet or exceed daily/weekly/monthly call and sales targets.-Maintain a positive brand image and provide excellent customer service at all times.-Adhere to company policies, compliance norms.

- Receive, review and process customer orders (domestic and/or export) for spices & herbs, ensuring accuracy of item, quantity, pricing and delivery schedule.- Coordinate with inventory/warehouse, production and logistics teams to ensure product availability, packing and timely dispatch.- Generate order confirmations, monitor order status and proactively communicate any delays or issues to customers and internal stakeholders.- Support the sales team by preparing quotations/proposals for new customers or new product lines (spices, herbs, blends) as per company pricing policies.- Coordinate internal briefings / meetings for the sales team: product launches (new spice blends), market promotions, trade-shows, export fairs.- Prepare and maintain sales collateral (product sheets, sample kits, price lists, trade-promotion materials) to ensure sales team has up-to-date materials for customer visits.Act as a point of contact for customer enquiries providing product information (spice/herb origin, grade, packaging), lead times, logistics status, and handling basic after-sales queries.- Build and maintain strong relationships with existing customers (domestic & export), understanding their needs, delivery schedules, packaging preferences, and thereby helping strengthen retention and repeat business.- Collect market / competitor intelligence: monitor competitor spice/herb offerings, pricing trends, customer feedback, new packaging or product ideas; provide inputs to sales/marketing for strategy.- Work closely with production/quality assurance teams to ensure product specifications, quality standards, packaging requirements for spices/herbs are met for specific orders (including export regulatory compliance if relevant).- Liaise with logistics/warehouse and external freight/shipping agencies for exports/imports, ensuring documentation (customs, shipping, certificates) is accurate and timely.- Collaborate with marketing & branding teams: share customer feedback, suggest improvement in packaging, labelling, allergens or new product ideas (e.g., organic spice blends) to align sales and brand strategy.- Maintain accurate dashboards and databases for sales orders, pipeline, customer feedback, returns/claims, and present regular reports to senior management.- Assist in forecasting sales volumes for key products (spices/herbs) by customer/market/region, helping the company anticipate production, inventory and logistics requirements.- Identify process bottlenecks (e.g., delayed dispatch due to packaging, customs hold-ups, customer complaints, sample follow-up) and propose improvements to the sales process to increase efficiency, reduce errors, shorten lead times.- Organize and co-ordinate sample kits for new and existing customers (domestic & export), ensure sample inventory is tracked and replenished, coordinate shipment of samples timely.- Support participation in trade shows, export fairs, spice/herb expos: prepare logistics, promotional materials, sample inventory, follow-up post-event leads.