Telecaller needed for High Aero Academy. Handle in-bound/out-bound calls, counsel students, explain courses / fees, follow up leads, and convert inquiries into admissions. Good communication required.
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
Voice Process Domestic BPOLead GenerationOnline SalesConvincing PowerCold Calling
We are looking for 50 Telesales Executive Posts in Delhi,Nirman Vihar, Delhi,Rajouri Garden, Delhi,Delhi NCR, with deep knowledge in Voice Process,Domestic BPO,Lead Generation,Online Sales,Convincing Power,Cold Calling and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree
Outbound Calling Lead GenerationDomestic BPOConvincing Power
Builds and maintains relationships with clients, understands their needs, and addresses concerns effectively.Identifies challenges or obstacles in the sales process and develops creative solutions to overcome them, ensuring successful deal closures.Flexibility to adjust sales strategies and approaches based on client feedback, market trends, and changing business environments.