Customer Support Executive Job Vacancies in South Delhi

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Providing the customer with information about a company's products or services in order to create interest in the brandHelping telesales teams identify and qualify potential sales leadsProviding reliable and actionable data to support the telesales team to increase efficiency and productivityPre-qualifying prospects to make the work of sales teams easierGenerating repeat business by promoting new offers to customersConverting customer inquiries into sales opportunitiesProviding market research through outbound callingSurveying customer satisfaction

HIRING FOR INTERNATIONAL BPO VOICE PROCESSPort it is an Australian based company, that provides removal solutions for both Residential & Commercial clients. We are looking for experienced and hardworking candidates who can cope up with the fast paced environment and work under pressure meeting their KPIs on a day to day basis.The candidates will be dealing with Australian clients so Candidate should be flexible for Australian shifts.Working Days: 5 days.Age Limit : 18-35 Years.Roles and Responsibilities: Answering initial web enquiries and call enquiries, only from customers who have already signaled their interest in moving home or cleaning services. Efficiently entering all client details into our Leads Manager and CRM. Follow-up with clients.Profile :Fleet operation, customer service. Perks and Benefits Opportunity to earn uncapped incentives..Job Type: Full-timeSalary: INR250,000.00 - INR400,000.00 per yearSupplemental Pay: Performance bonusExperience: work: 1 year (Preferred) total work: 1 year (Preferred)Education: graduate (Preferred)Language: English (Required)Shifts: Any (Required)

Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives

- Key Responsibilities:1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.- Required Skills and Expectations:1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.

Requirements:Proven experience in a customer service or support role (preferred).Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to multitask and work efficiently in a fast-paced environment.Familiarity with CRM tools and basic computer skills.A customer-first attitude and commitment to providing outstanding service.Preferred Skills:Experience in [specific industry].Multilingual proficiency.

*Hiring for customer service profile*Salary - 20k with compliance - for experience For fresher - 13k-15k Job location - Mahipalpur Key ResponsibilitiesHandle inbound and outbound calls related to pickup, delivery, delays, and shipment status.Resolve customer issues promptly and professionally, ensuring high customer satisfaction.Coordinate with warehouse, delivery partners, and operations teams for timely closures.Track and update shipment status in the system (CRM/ERP).Escalate pending/critical issues to the concerned team.Maintain daily reports of customer interactions and resolutions.Ensure compliance with company service standards and SOPs.RequirementsMinimum 6 months to 2 years of experience in customer support, preferably in logistics/courier/e-commerce.Strong verbal and written communication skills.Ability to handle pressure and manage high call volumes.Knowledge of shipment tracking, RTO, NDR, escalation handling will be an advantage.Basic computer skills (MS Office, CRM tools).

Job Title: Customer Support Executive (Calling & MIS)Location: Mahipalpur Extension, Delhi -110037Salary: 20,000 per monthExperience: 02 years (Freshers with strong communication skills may apply)Job Description:We are seeking a proactive and detail-oriented Customer Support Executive to support the launch of a new product. The role involves handling customer calls, addressing queries, and maintaining MIS reports to ensure smooth operations.Key Responsibilities:Handle inbound and outbound calls professionallyResolve customer queries and escalate issues when necessaryPrepare, update, and maintain MIS reportsEnsure customer satisfaction through timely supportRequirements:Fluency in English is a must (both spoken & written)Strong communication and interpersonal skillsBasic knowledge of MS Excel and MIS reportingAbility to multitask and handle pressurePositive attitude and eagerness to learnEmployment Type: Full-time Interested candidates can apply by sending their resume to: juhi.agarwal@safeducate.com

TELEPERFORMANCE IS HIRING FORProcess: RBL HROJob Mode: Work from OfficeDesignation: Customer Support ExecutiveProcess Description: Customer Support ProcessQuality Specification:Required A grade candidatesApplicant must have Good communication skillsApplicant should be flexible to work in rotational shiftsOnly Graduate candidates can apply for this positionsMinimum 1 Year of BPO Experience will required in Customer Service onlyAdditional: Rotational Shifts & No pick up & dropSalary Range: 25K CTCJob Location: Udyog Vihar, Sector 18, GurugramWorking Days: 6 days any shiftsOpening: 30 Heads Required for the Same ProfileTELEPERFORMANCE IS HIRING FORProcess: RBL HROJob Mode: Work from OfficeDesignation: Customer Support ExecutiveProcess Description: Customer Support ProcessQuality Specification:Required A grade candidatesApplicant must have Good communication skillsApplicant should be flexible to work in rotational shiftsOnly Graduate candidates can apply for this positionsMinimum 1 Year of BPO Experience will required in Customer Service onlyAdditional: Rotational Shifts & No pick up & dropSalary Range: 25K CTCJob Location: Udyog Vihar, Sector 18, GurugramWorking Days: 6 days any shiftsOpening: 30 Heads Required for the Same ProfileIf anybody interested please contact with us over the Call, WhatsApp or Telegram on (Lokesh Sharma)