Customer Support Engineer

Geotrackers

job description

provide technical support for gps devices

troubleshoot hardware & software issues

assist with installation & configuration.

strong knowledge of gps tracking systems & troubleshooting.

exp. installation, issue resolution.

familiarity with crm software & ticketing tools.

configuration & programming of wireless data modems for iot

noc based support to field engineering team

system provisioning on erp

mis generation

testing & debugging

impart technical training

resolve technical queries

ensure ticket resolution within tat

desired candidate profile

/diploma in computers, e&c

above 75% in class xii

excellent communication

excellent it skills, excel, word, android

team player

calm, mature & able to handle difficult situations

high energy

self motivated

company profile:

geotracker mobile resources management private ltd

geotrackers is a ten year old tech company, offering m2m & iot solutions like gps vehicle tracking, to over 500 organizations such as icici, dtdc, pepsi, delhi & kolkata police, mumbai airport, etc on pan india basis.

a venture by iit/iim alumni, we are leading provider of gps/gprs based vehicle tracking solutions. our solutions are in use with blue-chip private sector companies like icici bank, dtdc courier, pepsi, dominoes, mother dairy, nestle etc

• Experience

  2 - 8 Years

• No. of Openings

  5

• Education

  B.E, B.Tech, M.Tech

• Role

  Customer Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office