Customer Support Executive Job Vacancies in Punjab

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are seeking a motivated Retail Sales Executive to join our team in Model Town, Ludhiana. This role is ideal for individuals looking to build a career in retail, whether they are fresh graduates or have some experience.Key Responsibilities:- Customer Engagement: You will greet and assist customers, helping them find products that meet their needs.- Product Knowledge: Learn about our range of products to answer inquiries and provide recommendations confidently.- Sales Process: Handle transactions accurately and efficiently, ensuring a smooth checkout experience for customers.- Inventory Management: Assist in maintaining inventory levels and keeping the sales floor organized and appealing.- Team Collaboration: Work closely with colleagues to achieve sales targets and provide excellent customer service.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers. A friendly and approachable attitude is essential for creating positive customer experiences. Basic math skills are important for handling cash and transactions accurately. Being a team player and able to collaborate with others in a dynamic environment is crucial. A willingness to learn and adapt is also expected, particularly for those with little or no prior retail experience. This full-time position requires dedication and the ability to work in a fast-paced office environment.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

The Customer Support Executive is a full-time, on-site role based in Rajpura Punjab. This position is responsible for handling customer inquiries, resolving issues, and providing timely updates on shipment status via phone, email, and online channels. Day-to-day tasks include logging and tracking support requests, coordinating with operations and transport teams, and ensuring accurate information is shared with customers. The role involves monitoring customer feedback, collaborating to improve service quality, and supporting documentation related to deliveries and service performance. The Customer Support Executive contributes directly to customer satisfaction by maintaining professional communication, following standard operating procedures, and escalating complex issues when needed.QualificationsStrong Customer Support and Customer Service skills, with the ability to handle high-volume queries professionally.Experience in maintaining Customer Satisfaction through proactive communication and problem-solving.Ability to manage Online Support channels, including email and web-based ticketing systems.Exposure to Technical Support in logistics or related industries, including basic understanding of transport processes and tracking tools.Clear and confident verbal and written communication skills in English and local languages.Good organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.Comfort with using office software and customer service tools (e.g., CRM systems, MS Office).Previous experience in logistics, transportation, or pharmaceutical supply chain support is an advantage.Minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is preferred.Ability to work collaboratively with cross-functional teams and maintain a customer-focused mindset.Salary range- 20-25K CTC

Quotation & Technical SupportPrepare and submit accurate quotations for bearings, industrial products, and technical components based on customer requirements.Review customer RFQs, specifications, drawings, part numbers, quantities, and delivery requirements.Coordinate with sales, technical, purchase, warehouse, and SKF teams to obtain pricing, availability, lead time, and technical information.Provide technical support to customers by identifying suitable bearing/product alternatives and explaining product specifications.Process quotations and sales orders in SAP, ensuring accuracy of pricing, material codes, quantities, and customer details.Follow up on pending quotations and coordinate with customers for order confirmation.Check product availability and coordinate with the concerned teams for urgent and critical requirements.Handle technical queries related to bearing designations, dimensions, applications, substitutes, and product changes.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

We are looking for a Customer Care Executive to join our team in Mohali. In this role, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: You'll handle phone calls, emails, and chats from customers, addressing their questions and concerns promptly.- Provide Product Information: Educate customers about our products and services, guiding them to make informed choices.- Resolve Issues: Assist customers in troubleshooting problems, ensuring they receive effective solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in the database, ensuring accuracy for future interactions.- Follow Up: Contact customers to follow up on their queries and confirm their satisfaction with the solutions provided.- Collaborate with Teams: Work closely with other departments to escalate issues that require additional support or resolution.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. A good command of the English language is essential. You should have a friendly and professional demeanor, demonstrating empathy and patience with customers. Strong problem-solving skills are crucial for addressing and resolving customer issues efficiently. Basic computer skills are needed to manage databases and communicate through various platforms. The position is suitable for candidates with 0 to 6 years of experience. A minimum education level of 12th grade is required. Flexibility in working hours may be necessary based on business needs.

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

We are looking for a Customer Support Executive to join our team in Amritsar. This is a full-time office-based position ideal for freshers who have completed their 12th grade. You will play a key role in ensuring customer satisfaction and addressing inquiries effectively.As a Customer Support Executive, your primary responsibilities will include:- Responding to Customer Inquiries: You will assist customers by answering their questions and providing information about products and services, ensuring they feel valued and understood.- Resolving Issues: When customers face problems, you will work to find solutions quickly and efficiently, guiding them through the steps needed to resolve any issues they encounter.- Maintaining Records: You will keep accurate records of customer interactions, inquiries, and feedback to help improve our services and track patterns in customer needs.- Collaborating with Team Members: You will work closely with other team members to provide consistent and high-quality support, sharing insights and learning from one another to enhance the overall customer experience.To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and patient attitude is essential, as you will be interacting with a diverse range of customers. Good problem-solving skills and the ability to work in a team are also important. A willingness to learn and adapt in a fast-paced environment will help you thrive in this position.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are looking for a Customer Care Executive in Amritsar to provide excellent support to our clients. This entry-level position is ideal for individuals who are enthusiastic about customer service and want to make a positive impact with their communication skills.Key Responsibilities:1. Handle customer inquiries: Respond to customer questions via phone, email, or in-person, ensuring accurate and timely information is provided.2. Resolve issues: Address customer complaints or problems efficiently, working to find suitable solutions that meet their needs.3. Maintain records: Keep detailed records of customer interactions and transactions, ensuring information is updated in our systems.4. Collaborate with teams: Work closely with other departments to ensure a seamless customer experience and escalate issues when necessary.5. Promote products/services: Provide information about our products and services, guiding customers in their choices.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills. They must be patient and able to handle customer inquiries effectively. Basic computer literacy and familiarity with office software are crucial for managing records and communication. A willingness to learn and adapt in a fast-paced environment is essential. Ideal applicants will demonstrate a commitment to providing high-quality support and maintaining a professional demeanor while dealing with customers. Having a background in customer service is a plus, but we welcome freshers as well.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. Responding to Customer Inquiries: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. Order Management: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. Issue Resolution: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. Feedback Collection: Gather customer feedback to help improve our services and share suggestions with the team.5. Record Keeping: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

Job opening for Software Implementation Executive.

Job Title : Sales Support Executive Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills 5 Strong organizational and coordination skills

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Amritsar. This entry-level role is perfect for individuals who enjoy working with people and have strong communication skills.Key responsibilities include greeting and assisting guests as they arrive at the airport, providing information about flights, services, and facilities, and ensuring a pleasant travel experience. You will be responsible for resolving any issues that guests may face, coordinating with airport staff, and maintaining a clean and welcoming environment. Additionally, you will handle customer feedback and suggestions to improve services.To succeed in this role, you should have excellent communication skills in both English and Hindi, as you will interact with guests from various backgrounds. A friendly and approachable demeanor is essential, as well as the ability to remain calm under pressure. You should also have good organizational skills to manage guest inquiries efficiently.A high school diploma is the minimum education requirement, and while prior experience is not necessary, a willingness to learn and adapt to a fast-paced environment is crucial. You must be able to work in a team setting and show a strong commitment to providing excellent customer service. Flexibility in your work hours is important, as airport duties may involve working at various times throughout the day.

Sai Global Interior and Constructions Distributor of Punjab Interior and Exterior Decorator all across Punjab

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This is a full-time work-from-home position suited for freshers who have completed their 12th grade. Key Responsibilities:- Responding to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and providing information about our products and services.- Resolving Issues: You will assist customers by troubleshooting their problems and providing solutions to enhance their experience.- Maintaining Records: Its important to accurately document customer interactions, inquiries, and feedback to ensure effective follow-up and service improvement.- Promoting Products: You will inform customers about new products or services that may interest them, helping to drive sales and customer satisfaction.- Enhancing Customer Engagement: You will maintain a friendly and professional demeanor while interacting with customers, ensuring a positive experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers effectively.- Problem-Solving Abilities: You should be able to think critically and handle customer complaints efficiently, finding the best solution quickly.- Patience and Empathy: A customer-centric attitude is necessary, as you will need to understand customer needs and provide support with a positive outlook.- Basic Computer Skills: Familiarity with using computers and handling online communication tools is required for this role.- Time Management: You should be able to manage your time effectively to ensure all customer inquiries are addressed promptly.