Customer Support Executive Graduate Fresher Jobs in Noida

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, assisting them with their queries, concerns, and service requests to ensure a seamless customer experience.Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats professionally Resolve customer queries efficiently and effectively Maintain a positive, empathetic, and professional attitude toward customers at all times Identify and escalate issues to the appropriate departments if necessary Keep records of customer interactions, transactions, and feedback Follow communication procedures, guidelines, and policies Meet personal/team qualitative and quantitative targetsRequired Skills & Qualifications: Excellent verbal and written communication skills in English Strong problem-solving skills and the ability to handle challenging situations Ability to work in a fast-paced environment Basic computer knowledge and typing speed Minimum Qualification: [Graduate/Undergraduate - as per requirement] Experience: [Fresher/Experienced - as per requirement]Perks & Benefits: Competitive salary package Paid training provided Opportunities for career growth and development Positive and supportive work environment Performance-based incentives

Required for Customer Support Executive

Hiring Customer Support Executives for our US process. Must be fluent in English, comfortable with night shifts, and ready to join immediately. Salary: 25,00035,000/month + incentives. Cab provided.Key Responsibilities: Handle inbound/outbound calls with international clients (e.g., US). Resolve customer queries, provide product/service information, and ensure customer satisfaction. Follow scripts, maintain CRM records, and comply with company policies. Suggest process improvements and promote products/services effectively. Skills and Qualifications: Excellent verbal and written English communication skills (fluency is critical for international clients). Comfortable working night shifts (e.g., US time zones, typically 6 PM to 6 AM IST). Basic computer skills and familiarity with CRM software. Problem-solving, multitasking, and customer service orientation. Education: Minimum 12th pass; graduates preferred. Freshers or candidates with 1-2 years of BPO experience are ideal. Willingness to work 5-6 days a week with rotational shifts. Additional Preferences: Experience in international BPO or outbound sales is a plus.

Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.

Location: NOIDA Salary: Up to 20,000 in-hand- 25,000 in hand Job Type: Full-timeJob Description:We are looking for enthusiastic and dedicated Customer Support Executives to join our team at Startek for Flipkart Hyperlocal. This is a blended process with 80% chat and 20% voice support. The ideal candidate will have excellent communication skills, a typing speed of 30 WPM with 90% accuracy, and a passion for delivering exceptional customer service.Responsibilities:Provide timely and effective customer support through chat and voice channels.Resolve customer inquiries and issues related to Flipkart Hyperlocal services.Maintain high accuracy and professionalism in communication.Ensure a positive customer experience with quick resolution.Meet set targets for chat response time, quality, and customer satisfaction.Requirements:Minimum typing speed of 30 WPM with 90% accuracy.Strong verbal and written communication skills in English.Previous customer support experience is a plus.Ability to multitask effectively and stay calm under pressure.Flexibility to work in a blended environment (80% chat, 20% voice).Must be willing to work on Starteks payroll.Benefits:Work with a reputed company (Flipkart Hyperlocal).Opportunity for growth and development.Interested candidates, please apply now!Contact us :- +918178353682https://bsdskillcentre.blogspot.com/2025/01/digital-marketing-executive-reporting.html

Axis Bank inbound process

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

HANDLING CALLS AND SOLVE CUSTOMER QUERIES, FRESHER EXPERIENCE BOTH CAN APPLY 12TH PASS OR ABOVE AND ANY GRADUATE CAN APPLY AGE 18 TO 30 YEARS

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Looking for Domastic and international voice process

Handling Customer Queries, Requirements of Good Communication Skilled Candidate for Customer Care Executive salary:15-18k Ctcshifts - Day and Rotational contact:8800523762hr Tripti