Customer Support Executive

Halcom Marketing Private Limited

Hiring Customer Support Executives for our US process. Must be fluent in English, comfortable with night shifts, and ready to join immediately. Salary: ₹25,000–₹35,000/month + incentives. Cab provided.

Key Responsibilities:

• Handle inbound/outbound calls with international clients (., US).

• Resolve customer queries, provide product/service information, and ensure customer satisfaction.

• Follow scripts, maintain CRM records, and comply with company policies.

• Suggest process improvements and promote products/services effectively.

• Skills and Qualifications:

• Excellent verbal and written English communication skills (fluency is critical for international clients).

• Comfortable working night shifts (., US time zones, typically 6 PM to 6 AM IST).

• Basic computer skills and familiarity with CRM software.

• Problem-solving, multitasking, and customer service orientation.

• Education: Minimum 12th pass; graduates preferred. Freshers or candidates with 1-2 years of BPO experience are ideal.

• Willingness to work 5-6 days a week with rotational shifts.

• Additional Preferences:

• Experience in international BPO or outbound sales is a plus.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  A37, Sector 63 Rd, A Block, Sector 63, Noida, Uttar Pradesh 201301