Customer Support Executive

Halcom Marketing Private Limited

hiring customer support executives for our us process. must be fluent in english, comfortable with night shifts, and ready to join immediately. salary: ₹25,000–₹35,000/month + incentives. cab provided.

key responsibilities:

• handle inbound/outbound calls with international clients (., us).

• resolve customer queries, provide product/service information, and ensure customer satisfaction.

• follow scripts, maintain crm records, and comply with company policies.

• suggest process improvements and promote products/services effectively.

• skills and qualifications:

• excellent verbal and written english communication skills (fluency is critical for international clients).

• comfortable working night shifts (., us time zones, typically 6 pm to 6 am ist).

• basic computer skills and familiarity with crm software.

• problem-solving, multitasking, and customer service orientation.

• education: minimum 12th pass; graduates preferred. freshers or candidates with 1-2 years of bpo experience are ideal.

• willingness to work 5-6 days a week with rotational shifts.

• additional preferences:

• experience in international bpo or outbound sales is a plus.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  A37, Sector 63 Rd, A Block, Sector 63, Noida, Uttar Pradesh 201301