Customer Support Executive Jobs For Freshers - Noida

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, assisting them with their queries, concerns, and service requests to ensure a seamless customer experience.

Key Responsibilities:

œ… Handle inbound and outbound customer calls, emails, and chats professionally

œ… Resolve customer queries efficiently and effectively

œ… Maintain a positive, empathetic, and professional attitude toward customers at all times

œ… Identify and escalate issues to the appropriate departments if necessary

œ… Keep records of customer interactions, transactions, and feedback

œ… Follow communication procedures, guidelines, and policies

œ… Meet personal/team qualitative and quantitative targets

Required Skills & Qualifications:

œ” Excellent verbal and written communication skills in English

œ” Strong problem-solving skills and the ability to handle challenging situations

œ” Ability to work in a fast-paced environment

œ” Basic computer knowledge and typing speed

œ” Minimum Qualification: [Graduate/Undergraduate - as per requirement]

œ” Experience: [Fresher/Experienced - as per requirement]

Perks & Benefits:

Ϭ Competitive salary package

Ϭ Paid training provided

Ϭ Opportunities for career growth and development

Ϭ Positive and supportive work environment

Ϭ Performance-based incentives

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  a 37 sector 60 noida