Customer Support Executive Jobs For Freshers - Noida

ienergizer

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, assisting them with their queries, concerns, and service requests to ensure a seamless customer experience.

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chats professionally

Resolve customer queries efficiently and effectively

Maintain a positive, empathetic, and professional attitude toward customers at all times

Identify and escalate issues to the appropriate departments if necessary

Keep records of customer interactions, transactions, and feedback

Follow communication procedures, guidelines, and policies

Meet personal/team qualitative and quantitative targets

Required Skills & Qualifications:

Excellent verbal and written communication skills in English

Strong problem-solving skills and the ability to handle challenging situations

Ability to work in a fast-paced environment

Basic computer knowledge and typing speed

Minimum Qualification: [Graduate/Undergraduate - as per requirement]

Experience: [Fresher/Experienced - as per requirement]

Perks & Benefits:

Competitive salary package

Paid training provided

Opportunities for career growth and development

Positive and supportive work environment

Performance-based incentives

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  a 37 sector 60 noida