Customer Support Executive Graduate Experience Jobs in Bangalore

Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.

As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- **Customer Interaction**: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- **Data Management**: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- **Reporting and Analysis**: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- **Collaboration**: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- **Training and Support**: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

At Crossbeats, we believe our people are the driving force behind our success. We foster a workplace where achieving exceptional results goes hand in hand with a stimulating and enjoyable work environment. If youre looking to grow your career while making a real impact, Crossbeats is the place for you.Position: Customer Support ExecutiveWe are seeking an experienced, customer-focused, and result-oriented Customer Support Executive to join our dynamic customer service team.Key Responsibilities:Voice Support: Handle inbound and outbound customer calls professionally, providing accurate information and timely assistance related to our products and services.Issue Resolution: Understand customer concerns, troubleshoot issues, and provide effective solutions to ensure high levels of customer satisfaction.Multilingual Communication: Communicate clearly and confidently with customers in English, Hindi, and at least one South Indian language.Documentation: Accurately record customer interactions, inquiries, complaints, and resolutions in the system.Feedback Collection: Capture customer feedback and share insights with internal teams to help improve service quality and customer experience.Compliance: Follow company policies, processes, and quality standards during all customer interactions.Requirements:Experience: Minimum 1 year of experience in a customer service voice process role.Languages: Mandatory proficiency in English and Hindi. Knowledge of Tamil, Telugu, Kannada, or Malayalam will be an added advantage.Communication Skills: Excellent verbal communication skills with strong problem-solving and active listening abilities.Technical Skills: Comfortable using customer support tools and systems with basic computer proficiency.Customer-Centric Approach: Ability to manage challenging situations with empathy, patience, and professionalism.Come grow with Crossbeats and be part of a fun, fast-paced, and people-first work culture!

Job Title: Customer Support ExecutiveSalary Range: 20,000 25,000 per monthExperience Required: Minimum 3 yearsLocation: HSR LayoutJob Type: Full-TimeNote: Preferred Female candidate only.Job Description:We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.Key Responsibilities:1. Handle inbound and outbound customer queries via phone, email, and chat.2. Resolve customer issues efficiently and professionally.3. Follow up with customers to ensure their issues are resolved to their satisfaction.4. Maintain accurate records of customer interactions and transactions.5. Coordinate with internal teams to escalate and resolve complex issues.6. Maintain a high level of product/service knowledge to provide accurate information.Requirements:1. Minimum 1 year of experience in customer support or a similar role.2. Strong problem-solving and communication skills (both verbal and written).3. Ability to stay calm under pressure and handle difficult situations professionally.4. Good command of English and Kannada5. Good Knowledge in ExcelJob Type: Full-timeExperience:total work: 1 year (Preferred)Work Location: In personJob Type: Full-timeWork Location: In person

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Work from office 5 days working 2 days week off Immediate joinersBoth way Cab facility under 25 KM radius CTC + Incentives+ Allowances

Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

We are looking for 4 Customer Support Executive Posts in Hebbal, Bangalore, with deep knowledge in Good Communication, Ms-excel and Required Educational Qualification is : B.A, B.B.A, B.Sc, B.Tech, Other Bachelor Degree, M.B.A/PGDM

Company Name - TechbridgeTitle: Customer Support Executive for UK shiftLanguages Preferred - English & Hindi only.Timings : 1:30 PM - 10:30 PM.Location - 79 11th Main road Malleshwaram. Bangalore 560 003Summary:To provide prompt, efficient, and friendly support to customers, ensuring their satisfaction and retention. Responsibilities:Answering Inquiries: Responding to customer inquiries via various channels (phone, email, chat, etc.). Troubleshooting: Identifying and resolving technical issues or problems customers encounter. Providing Solutions: Offering solutions and guidance to customers, ensuring they understand how to use products or services effectively. Product Knowledge: Maintaining a strong understanding of products and services offered by the company. Documentation: Maintaining accurate records of customer interactions and issues. Escalation: Knowing when and how to escalate complex issues to higher levels of support.Feedback: Collecting and reporting customer feedback to improve products and services. Order Processing: Handling order-related inquiries, cancellations, and returns. Skills Required: Minimum Graduates with 6 months to 1 year of experience in International Voice Process, either in Customer Support or SalesCommunication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customersMust be willing to take English Proficiency Test with minimum 75% passing marks. Only then offer letters will be rolled out.

Sr. Customer Care ExecutiveCLOUD PHYSICIANCloud physician aspires to be the global virtual hospital. We are re imagining the delivery of criticalcare through patient-centric solutions. We use our advanced technology, designed and developedin-house, to increase access to care, all across the globe. Cloud physician has been radicallytransforming the delivery of critical care by impacting thousands of patients across India andenabling them to receive high-quality care irrespective of their location and is moving towardsmainstreaming this model globally.Our Care Center, based in Bangalore, is staffed 24/7 by a highly qualified and trained critical careteam that includes super-specialist doctors, nurses, dietitians, and pharmacologists. The clinicalteam uses our proprietary platform, RADAR, to connect to hospital ICUs to oversee and manage thecare of critically ill patients across multiple regions. RADAR, built by our team of technologyexperts, incorporates automation, computer vision, real-time video, and data analytics to helpexpert care providers connect to and provide care to patients.We have cared for nearly 1,00,000 intensive care patients across 23 states in India and savednumerous lives.JOB DESCRIPTIONWe are seeking an experienced Senior Customer Care Executive to manage and support the USmedical prescription process in our Health Tech company. The ideal candidate will have 4+ yearsof experience in healthcare customer service, with a strong understanding of patient centricity,prescription handling, and compliance requirements. In this role, you will be responsible forhandling customer interactions through email, chat, and outbound calls, ensuring a smooth andprofessional communication experience. You will serve as a vital link between the company and itsclients, providing efficient and accurate support.

Position: Customer Support ExecutiveLocation: BangaloreWe are seeking a dedicated Customer Support Executive to join our team in Bangalore. As the main point of contact for student queries regarding our online baking courses, you'll play a crucial role in ensuring immediate issue resolution. Familiarity with the website's backend is essential to address and troubleshoot efficiently. If you have a passion for customer satisfaction, excellent communication skills, and the ability to grasp technical aspects, we'd love to hear from you.

Job Description:Designation: Customer Support Executive - Semi Voice ProcessWork location - MarathahalliQualification: Graduate and aboveExperience - 6 months - 5 yearsLanguage required - English + HindiPackage - 21K in hand 25K CTCWorking Days - 6 days working + 1 day shift rotational offNo CabRoles and responsibilities:Responding to Inquiries: Addressing customer queries and concerns via various channels such as phone, email, or chat.Issue Resolution: Troubleshooting problems and finding solutions to customer issues.Product Knowledge: Maintaining a thorough understanding of the company's products or services to provide accurate information.Communication Skills: Effective communication to convey information clearly and professionally.Customer Education: Guiding customers on product usage, features, and best practices.Documentation: Keeping records of customer interactions, transactions, comments, and complaints.Escalation Management: Handling and escalating complex issues to higher-level support or other department Feedback Collection: Gathering customer feedback to help improve products or services.

We are hiring customer support executive.. Hindi and English mandatory, the job location is Sunkadakatte

Job DescriptionProfile - Customer Care SpecialistLocation- Bangalore , MarathahalliSalary - 3 to 4.5 LPAExp - 1 to 5 yearsSemi voice processJob Description Handling inbound or outbound calls and / or emails Knowledge of TAT, compliance, ticketing systems, CSAT. Working on short SLA and clearing backlogs. Should be familiar with Customer Empathy, customer service. Ensure no errors occurred while assisting customers Reaching productivity that meets job standards, while working with speed and accuracy. Answer queries about products or the company. Responding in a timely and effective manner to all internal communication Adheres to and supports company policies and practicesNote:Rotational off and Rotational Shift time.

We have Urgently Requirement for International Customer Service/ Voice Process/ Queries Resolving / Customer Handling /

Experience : min 1 year in stock market,CTC : 18k to 25k per monthLocation: This JD is Common for all locationsGENERAL ROLEExecute operations, sales and administration jobs of the branch.