50

Customer Support Executive 12th Pass Jobs in Jaipur

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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Jaipur
Customer Care Customer Support BPO Voice Chat Support Good Communication Skills
# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are seeking a motivated Airport Executive to join our team in Jaipur, India. This full-time position is ideal for individuals looking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries and provide information to enhance their travel experience at the airport. This involves greeting passengers and guiding them through check-in, boarding, and other airport processes.nn2. Coordination: Work collaboratively with various teams, including security, ground staff, and airlines, to ensure smooth airport operations. This includes relaying important information and helping manage passenger flow efficiently.nn3. Handling Issues: Address any passenger concerns or complaints swiftly and professionally. You will act as a first point of contact to resolve issues and escalate matters when necessary.nn4. Administrative Tasks: Perform various administrative duties, such as maintaining records and reports related to passenger services and airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and staff. A positive attitude and problem-solving abilities are essential, as the role involves dealing with diverse customer needs. Attention to detail and the ability to work in a fast-paced environment are also important. This role is suitable for individuals who have completed their 12th grade and have up to 5 years of experience, although freshers are encouraged to apply.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Jaipur
Customer Relationship Customer Service Customer Care
Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Jagatpura Jaipur
BPO Voice Customer Care Customer Support Good Communication Skills
Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills
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Cabin Crew Jobs For Freshers - Jaipur

Aviation Job Placement Company

  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Jaipur
Computer Operator Ticketing Agent Ticketing Executive Passport Checking Ticket Booking Ticket Checking Staff Customer Support Ground Management Man Management Air Traffic Control
We are looking for enthusiastic individuals to join our team as Cabin Crew in Jaipur. As a member of the cabin crew, you will play a vital role in ensuring the safety and comfort of passengers during flights. This is a full-time position suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade.Key Responsibilities:- Passenger Safety: You will be responsible for ensuring that all safety procedures are followed on board. This includes conducting safety demonstrations and being prepared for any emergencies.- Customer Service: You will interact with passengers to provide excellent service, addressing their needs and ensuring a comfortable travel experience from boarding to disembarking.- Cabin Preparation: You will help prepare the cabin before flights, including checking supplies, cleaning, and ensuring that seating areas are tidy and presentable.- Conflict Resolution: You will be trained to handle any onboard issues or conflicts with professionalism, ensuring all passengers feel respected and cared for.- Team Collaboration: You will work closely with other crew members to foster a cooperative environment, keeping communication open for smooth operations during flights.Required Skills and Expectations:- Excellent communication skills are essential for interacting with passengers and fellow crew members.- A friendly and positive attitude is important as you will be the face of the airline.- Basic knowledge of safety protocols is required, and training will be provided.- You should be physically fit and able to perform duties that may include standing for long periods.- Flexibility with working hours is necessary as flights can occur at various times, including weekends and holidays.
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  • Fresher
  • Jaipur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Shyam Nagar Jaipur
Good Communication Skills Customer Care Customer Support Telephone Handling BPO Voice Cold Calling Customer Handling
We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.Key Responsibilities:- Assist Customers: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- Resolve Complaints: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- Maintain Records: Document customer interactions and update accounts to ensure accurate information for future reference.- Provide Product Information: Educate customers about our products and services, enabling them to make informed decisions.- Follow Up: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.Required Skills and Expectations:Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.
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  • 0 - 1 yrs
  • Malviya Nagar Jaipur
Customer Support Customer Care
We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolve Issues: Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.- Follow Up: Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.- Collaborate with Teams: Work closely with other departments to provide customers with the best possible service and share insights about customer needs.Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Dadi Ka Phatak Jaipur
Typist Social Media Platforms Social Media Tools Content Creation
We are looking for a reliable and well-spoken Customer Support Executive to manage customer communication across WhatsApp, Meta Ads, and phone calls. The role involves responding to inquiries, following up with potential customers, and handling basic customer support tasks in a timely and professional manner.Key Responsibilities:Respond to customer queries received via WhatsApp chats.Handle incoming and outgoing calls professionally.Perform regular follow-ups with interested customers/leads.Provide accurate information about products/services.Resolve basic customer queries and escalate complex issues when required.Maintain polite, clear, and professional communication at all times.Keep simple records of conversations and follow-ups.Requirements:No formal qualification requiredStrong command over WhatsApp usage and chat handlingFast and accurate typing skillsBasic communication skills (Hindi/English preferred)Ability to handle customers patiently and politelyPrior experience in customer support or chat handling is a plus (not mandatory)Who Can Apply:Freshers Students, part-time job seekers, or full-time applicantsAnyone comfortable with mobile/desktop chat and call handlingWork Type:Remote / Office (as applicable)Full-time / Part-time
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Jaipur
Customer Support Customer Service BPO Voice Good Communication Skills Chat Support Email Support Technical
We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Female
  • Jaipur
Customer Support Customer Management Customer Centric
Service Telecaller calling Regarding Service Pendency
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  • Fresher
  • 2.0 Lac/Yr
  • Jaipur
Good Communication Skills Customer Service Customer Support Customer Handling
- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Professional Communication Troubleshooting Skills Desktop Support Technical Customer Support
Hiring for both Domestic and International process for pan india.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Mansarovar Jaipur
Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Customer Care Representative
Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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Customer Support Executive

Lavasaya Consultancy

International BPO Customer Care Customer Handling Communication Customer Communication Good Communication Skills Technical Support Executive Technical Process Chat Process Voice Process International Non Voice Domestic BPO
Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Jaipur
Good Communication Skills Inbound Calls Call Processing BPO Voice English Literature Voice Process Customer Relationship Outbound Calling Customer Service Customer Support Customer Handling Customer Communication International BPO
We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.
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  • 0 - 2 yrs
  • Jaipur
Customer Relationship Customer Care Customer Support Customer Management Customer Handling Outbound Calling International BPO Customer Communication Customer Service
We are hiring for Customer Service Voice/Email/Chat/Technical Process Jaipur (Mansarovar)CTC + Travel Tickets + 14 Days guest house + Relocation Bonus+ IJP (Internal Job Posting) (It is work from office only)Candidate has to relocate to Jaipur within a week after selection (Interview mode would be telephonic or video call)Note: Please don't apply if you are not comfortable to relocateGraduate / Under Graduate both can applySkills required - Good English Comm & Tech knowledgeSalary - 16K to 38KWorking - 5/ 5.5 days & Rotational ShiftsDeductions PF, Gratuity and Mediclaim from fixed CTC .#Candidates can apply from PAN India Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performanceRelocation Bonus
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Customer Support Executive

Lavasaya Consultancy

  • 0 - 4 yrs
  • Jaipur
Excellent Communication Verbal & Written Skill Customer Support
Hiring for Customer Support Executive for International BPO.Job Location- JaipurQualification- 12th Pass or GraduatesExcellent and fluent Communication Skills in English (Must)(10K relocation bonus with 15 days accommodation if the candidate is relocating out of Jaipur)Rotational shift with 6 days working.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Jaipur
Outbound Calling Customer Support Customer Service Customer Care Customer Communication
We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.
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  • 0 - 2 yrs
  • Malviya Nagar Jaipur
Customer Care Customer Support
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing support. Your primary responsibilities will include:- Handling Customer Inquiries: Respond to customer questions via phone, email, or chat, providing accurate information and effective solutions.- Managing Complaints: Address customer complaints with empathy and professionalism, working to resolve issues and improve customer experiences.- Processing Orders: Assist customers in placing orders, tracking shipments, and updating order information, ensuring a smooth transaction process.- Maintaining Records: Keep detailed logs of customer interactions and transactions for quality assurance and follow-ups.- Collaborating with Teams: Work closely with other departments like sales and logistics to ensure customer needs are met efficiently.To excel in this role, candidates should possess the following skills:- Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers and resolving issues.- Problem-Solving Abilities: The ability to think critically and find solutions to customer problems is crucial for maintaining satisfaction.- Customer-Oriented Mindset: A genuine desire to help customers and provide excellent service is vital.- Basic Computer Skills: Familiarity with computer systems and the ability to learn new software quickly are necessary for managing customer inquiries and processing information.Candidates should have completed at least 12th grade and preferably have some experience in customer service, although freshers with a positive attitude are welcome to apply.
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