We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.
Customer Support Domestic BPOCustomer HandlingChat SupportGood Communication Skills
Job Description - Non-Voice & Voice Process Executive (Fresher)Company: WoodRock Infotech Pvt. Ltd.Location: DehradunJob OverviewWe are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.Salary15,000 CTC for chat16,000 CTC for voiceShiftFlexible Rotational Shifts including nightKey ResponsibilitiesRespond to customer queries through Chat and Email.Provide accurate and timely resolutions.Maintain service quality standards.Escalate unresolved customer concerns.Follow company processes and quality guiEligibilityGraduate or UndergraduateGood written English communicationBasic computer knowledgeGood typing speed preferredPositive attitude and willingness to learnFlexible to work in rotational shiftsWhy Join Us?Comprehensive TrainingCareer Growth OpportunitiesFriendly Work CulturePerformance-Based IncentivesApply Now
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
Customer Relationship Customer ServiceChat Support
Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.
We are looking for a dedicated Chat Support Executive to join our team in a part-time, work-from-home role. This position is perfect for freshers who have completed at least their 10th grade and are eager to start their career in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer queries via chat promptly. Your primary role will be to provide accurate information and assist customers with their questions.- Provide Solutions: Identify customer issues and offer appropriate solutions in a friendly manner. Your ability to troubleshoot problems will help resolve customer concerns effectively.- Maintain Records: Document all customer interactions in our system. Keeping detailed records helps track customer feedback and service quality.- Collaborate with Team Members: Work closely with other team members to share feedback and improve the customer service process. Teamwork is vital for achieving excellent service.- Follow Company Guidelines: Adhere to company standards and policies while interacting with customers. Compliance ensures consistent and quality service delivery.Required Skills and Expectations:- Strong written communication skills are essential, as you will be interacting with customers through chat.- A friendly and professional tone is important to build rapport with customers.- Basic computer skills and familiarity with chat software are required to manage customer interactions effectively.- A proactive attitude towards learning and problem-solving would be beneficial.- Candidates should be organized and self-motivated, demonstrating the ability to work independently in a home environment.
Customer Care Customer SupportCustomer ServiceClient SolutionsChat SupportBPO
* Exciting Job Opportunity! **Hello!*We're thrilled to announce that Woodrock Infotech is hiring Part-time/Full-time Customer Care Executives at our Dehradun location!*Job Details:* Designation: Customer Care Executive Company: Woodrock Infotech Pvt Ltd. Salary:- Part-time: Upto 7,000/month- Full-time: Upto 15,000/month Location: Plot No. 41, IT Park, Sahastradhara Road, Govind Vihar, Dehradun - 248001, Uttarakhand (Doon IT PARK)*Interested in this job? *Please respond with: Yes, I'm interested! and drop a text to: +91 7017969255We look forward to hearing from you!
Good Communication International Non Voice ProcessCustomer RelationshipCustomer CareCustomer SupportInternational BPOOutbound CallingCall Center
Company name- Dabhand solution pvt ltdRole- Customer care executiveProcess- Night ShiftSalary- 10k to 11kQualification- 12th pass , graduate , Working Day- Mon to Sat and Sun fixed offInterview- Walkinglocation-Lane no.3 Om Vihar , Mata Mandir Road, Dharampur, Dehradun 248001
Back Office Executive Computer OperatorChat Support ExecutiveBPO Customer Support ExecutiveInbound Customer ServiceTour Management ExecutiveTelecallerWalk in
Hiring for 20 Back Office Staff Jobs in Dehradun, Back Office executive, Computer Operator,Chat Support Executive,BPO Customer Support Executive,Inbound Customer Service,Tour Management Executive,Telecaller, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in Back Office executive,Computer Operator,Chat Support Executive,BPO Customer Support Executive,Inbound Customer Service,Tour Management Executive,Telecaller etc.
Customer Care Executive Customer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveOffice Assistant
Require a candidate for tellecalling and office assisting .general knowledge of computer , fluent in English and Hindi language.lead generation follow up with clients.freshers are welcome .female only.
Online Data Entry Customer RelationshipCustomer CareCustomer ServiceCustomer SupportCustomer HandlingDomestic BPOBPO VoiceTelephone HandlingCold CallingInbound CallsChat SupportHindi BPOGood Communication SkillsDesktop SupportService DeskStrategic CommunicationCustomer RetentionService MarketingTechnical ServicesCustomer ManagementVoice Support
We are looking for a dedicated Customer Handling Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires a minimum education of 12th pass. As a Customer Handling Executive, your key responsibilities will include:1. Customer Interaction: You will be the first point of contact for our customers, addressing their inquiries and assisting them with any issues effectively and politely.2. Issue Resolution: You will identify customer problems and provide appropriate solutions in a timely manner to ensure customer satisfaction.3. Communication: You will need to clearly communicate the company
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Dehradun. This role is ideal for individuals with 0 to 2 years of experience who are passionate about providing excellent customer service.Key Responsibilities:1. Customer Support: Interact with customers via phone, email, or in person, addressing their inquiries and resolving issues promptly to ensure a positive experience.2. Product Knowledge: Maintain a deep understanding of our products and services to effectively assist customers and provide accurate information.3. Complaint Handling: Listen to customer concerns, empathize, and resolve complaints efficiently while keeping customer satisfaction as a priority.4. Documentation: Accurately document customer interactions and feedback to contribute to data analysis and service improvement efforts.5. Team Collaboration: Work closely with team members and other departments to enhance service quality and share customer insights that can lead to better solutions.Required Skills and Expectations:Ideal candidates should possess strong verbal and written communication skills, enabling them to connect with customers effectively. A problem-solving attitude is essential, along with the ability to remain patient and calm under pressure. Basic computer skills, including familiarity with office software and communication tools, are necessary for this role. A high school diploma is required, and a willingness to learn and adapt is highly valued. Being a team player with a strong commitment to providing outstanding service will help you thrive in this position.
We are looking for a dedicated Customer Care Executive to join our team in Dehradun, India. This is a full-time work-from-home position suitable for candidates with 0 to 2 years of experience and who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. Your primary duty will be to assist customers with their inquiries and resolve any issues they may face in a timely and professional manner.Key responsibilities include:- Handling Customer Inquiries: Respond to questions via phone, email, and chat, providing accurate information regarding products and services.- Issue Resolution: Identify and solve customer problems efficiently while maintaining customer satisfaction throughout the process.- Feedback Collection: Gather feedback from customers to identify areas for improvement and help enhance our service offerings.- Documentation: Maintain clear and detailed records of customer interactions and transactions to keep track of customer issues.The ideal candidate should possess strong communication skills and a friendly demeanor, as building rapport with customers is key. A basic understanding of customer service principles and the ability to use computers and software tools effectively are essential. You should be patient, empathetic, and able to work independently while managing your time effectively.
Job Description - Non-Voice & Voice Process Executive (Fresher)Company: WoodRock Infotech Pvt. Ltd.Location: DehradunJob OverviewWe are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.Salary15,000 CTC for chat process16,000 CTC for voice processShiftFlexible Rotational Shifts including nightKey ResponsibilitiesRespond to customer queries through Chat and Email.Provide accurate and timely resolutions.Maintain service quality standards.Escalate unresolved customer concerns.Follow company processes and quality guiEligibilityGraduate or UndergraduateGood written English communicationBasic computer knowledgeGood typing speed preferredPositive attitude and willingness to learnFlexible to work in rotational shiftsWhy Join Us?Comprehensive TrainingCareer Growth OpportunitiesFriendly Work CulturePerformance-Based IncentivesApply Now