Array ( [0] => customer-support-executive [1] => kolkata ) Customer Support Executive 12th Pass Experience Jobs in Kolkata
33

Customer Support Executive 12th Pass Experience Jobs in Kolkata

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Looking For Customer Support Executive

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Customer Care Inbound Calls Good Communication Skills
## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.
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International Customer Care Executive (Full Time)

votiko

Communication Cold Calling Tele Sales Tele Marketing Customer Care Customer Support B2b Marketing
Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com
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Walk-Ins Interview For Looking For Customer Support Executive

Edifying management Pvt Ltd

  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Support Customer Service
We are seeking an experienced customer support executive to oversee the daily operations of our customer support executive handling team. The successful candidate will be responsible for ensuring efficient, safe, and timely handling of cargo, as well as maintaining high levels of customer satisfaction.
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Customer Support Executive

Globiva Services Pvt Ltd

  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Kolkata
Customer Communication Customer Relationship Customer Support Loan Officer Mutual Funds Stock Market Collections Recovery Data Collection
Good communication in english.Having experience in customer service.Any experience in bank domain.Knowledge of stock market is additional
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Opening For Customer Support Executive

Webvio Technologies

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kolkata
Communication Problem Analysis Problem Solving Customer Relationship Customer Handling International BPO Customer Support Customer Service Customer Care Inbound Voice Process
Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem providing online support ,giving our customers a positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.
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Urgent Requirement For Customer Support Executive

Adret Software

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bidhannagar Kolkata
Customer Relationship Outbound Calling International BPO Customer Communication Cold Calling
Company ProfileAdret Software Services is one of the leading companies in the web and software development industry. We have a team of seasoned skills and creative minds who are deft at providing perfect web solutions to give you a competitive edge.Hiring going on for Business Development Executive in UK / USA shift.Responsibilities To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites. To manage customer queries and cold calling for a B2B Website Process in the International Market . Will be responsible for new business development (Acquiring new business )and maintain relationships with new and existing clients. Would be dealing in Web/Mobile App and Digital Marketing Domain. Preparing progress updates and documenting website development processes.RequirementsFluency in English is mandatoryBasic knowledge in computer operation.Learning mindset.Prior exp in the International voice process would be an added advantage.Contact - 7908290216Or drop your resume at - raktima@adretsoftware.com
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Urgent Requirement For Customer Care Executive

Webvio Technologies Private Limited

  • 1 - 2 yrs
  • New Town Kolkata
Inbound Voice Process Customer Care Executive Customer Handling Customer Management Query Management Voice Support
Communication Skills: Excellent EnglishNature of Job: InboundShift: Night shiftWorking Days: 5 days a week with rotational week offsWorking Hours: 9 hours per day (8 hours of productivity + 1 hour break)Qualification: 12th pass and aboveAge Criteria: 18-35 yearsSalary: 18,000 - 30,000 take home per monthEmployment Type-Full timePerks and Benefits:-)Good and cooperative working culture-)24 paid leaves annually-)Promotion and growth opportunities-)Paid birthday leaves
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Customer Service Executive (Voice/Blended/USA)

Yes Tech Solutions Inc.

Customer Care Consultant BPO Executive BPO Analyst BPO Customer Support Executive International Telecaller Non Voice Process Executive Walk in
Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-Fri Salary 3-4 Lacs P.A.
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Hiring Customer Support For Kolkata

Career Growth Solution

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Call Center Executive BPO Executive
Required Customer Support Executive for inbound voice process. Work from office only. Good Communication skills needed.
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Customer Service Executive

Globiva

  • 1 - 4 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Customer Support CSE
We are looking for 56 Customer Service Executive Posts in Kolkata, with deep knowledge in Customer Care, Customer Support, CSE and Required Educational Qualification is : Higher Secondary
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Customer Support Executive

Systrix Infotech Ptv.Ltd

  • 1 - 2 yrs
  • Kolkata
Communicative English Facilitator Customer Support
Answers incoming customer calls and out going callsResponsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerUpdate customer information in the customer service database during and after each callWork with the management team to stay updated on product knowledge and be informed of any changes in company policiesImpact the companys bottom line by problem solving and turning frustrated clients into repeat customersVERY GOOD COMMUNICATION must know English.Night Shift
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Customer Service Executive

Team HR GSA Pvt Ltd

  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Support Customer Service Operations
We are looking for 30 Customer Service Executive Posts in Salt Lake, with deep knowledge in Customer Care, Customer Support, Customer Service Operations and Required Educational Qualification is : Higher Secondary
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Permanent Work From Home- Customer Service Agent

MKM Services

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Service Agent Email Support Executive Chat Support Executive Hospitality Executive Work From Home
We have vacant of 3 Permanent Work From Home- Customer Service Agent Jobs in Kolkata, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Customer Service Agent, Email Support Executive, Chat Support Executive, Hospitality Executive etc.Age limit -Upto 35 years
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Customer Service Executive

Cogenthub

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Support Inbound Calling International Customer Service
Requirements:1. Minimum 6 months of work experience required in any international bpo or UK process2. Prior experience in UK Telecom Customer Service preferred3. Excellent communication skills in English
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MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
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Customer Service Executive

Career comfort

Communication Skills Customer Care Customer Support BPO Customer Service Operations Customer Management Customer Handling
Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can applyOther Details: Process: inbound voice process (US healthcare) Night shift Work from office Salary 13.5K to 18.5 K inhand (depending upon experience and CTC) 5 days working & 2 days weekly off Location Salt Lake, sector -5 , KolkataJob Perks-: Fixed weekend (Sat & Sun) off Cab drop facility provided Subsidised meals No sales, no target PF & ESI available Attendance allowance of 1k per month provided. Lucrative bonus and incentives available
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Customer Care Executive

Cogenthub Private Ltd

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Support Voice Process
Designation: Customer Care Executive and Senior Customer care Executives Responsibilities Manage large amounts of outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Meet personal/team qualitative and quantitative targetsRequirements and skills Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Should have good convincing skills, be energetic and presentableProcess: Australia Energy UK Telecom UK Survey Us Ed TechShift Timing: Australia Energy 5:00 am to 2:00 pm and at Day light Savings timings will be 5:30 am to 2:30 pm (Pick UP Provided)UK Timings: 2:00 pm to 11:00 pm (Drop Provided)US Timings: 9 pm to 6 am (Drop Provided)Working Days: Monday to FridaySalary: 12k to 17k in hand (Depending upon the experience)Experience: Fresher (with excellent communication skills) to 3 yearsBenefits: PF & ESIC Facilities Lucrative Incentive Structure On time salary Pick & Drop facilities Available
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Opening For Inbound Customer Care Executive For US Travel Sales Process

Ivan Infotech Pvt ltd

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive
WE'RE Hiring for International Voice Process- US Travel process Engaged in handling calls Inbound Calls For US Travel Process. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and written communication skills Converting query calls to sales calls. Ability to Identify Opportunity and Implement Process ImprovementsHas technical experience and skills in the areas of problem determination, creativity, and analysis.Required Candidate profile* Possess excellent English communication skills* Have a good attitude - should be committed to the work.* Candidate has to be minimum 10+2 passed* Should be flexible with night shiftPerks & Benefits:-1. Salary on 1st of every month2. 24 paid leaves/ 15 Comp Offs/ Birthday Leave3. Leave Encashment4. Spot Joining Letter5. Referral Bonus6. High Incentives7. Loyalty Bonus
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BPO Telecaller

Workindia Pvt Ltd.

  • 1 - 2 yrs
  • 0.8 Lac/Yr
  • Around Kolkata
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
It's a Work From Home Job... No any charges Required This Job...
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Customer Care Executive- Spanish Language

Webvio Technologies

  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
International Voice Spanish Language Expert Sales Support Executive
Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Customer Support Executive

ProlificHr

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Chinar Park Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Good Communication Skills Inbound Calls BPO Voice
We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.
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International BPO Executive

votiko

Outbound Calls Call Center Inbound Calls Tele Sales Tele Marketing Customer Care Customer Support B2B Sales BPO Voice
Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com
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Customer Service Executive (Voice/Blended/USA)

Yes Tech Solutions Inc.

Customer Care Consultant Customer Sales Executive Customer Sales Representative Customer Care Customer Service Representative Customer Support Coordinator Customer Support Specialist Customer Care Executive Customer Support Engineer Walk in
Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri
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