Customer Relationship Manager Job Vacancies in Gujarat

As an Airport Ticketing Staff member in Rajkot, India, you will play a crucial role in ensuring smooth operations at the airport. You will assist passengers with ticketing processes and provide outstanding customer service, making travel experiences enjoyable.Key Responsibilities:- **Ticket Sales:** You will assist passengers in purchasing tickets, ensuring they understand travel options, fares, and regulations.- **Customer Assistance:** You will help travelers with inquiries, addressing concerns related to their flights and ticketing, and providing necessary guidance.- **Check-In Support:** You will assist passengers during the check-in process, ensuring they have all required documentation and guiding them through the procedures.- **Problem Resolution:** You will address any issues that arise during the ticketing process, including cancellations or changes, by providing appropriate solutions.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a basic understanding of ticketing systems and customer service principles. You must have strong communication skills, as interacting with passengers is a key part of the role. Being detail-oriented is essential to avoid mistakes in ticketing. A friendly and patient demeanor is expected to handle various passenger needs and concerns calmly. Additionally, a willingness to learn and adapt to airline policies and technology is important for succeeding in this dynamic environment.

We are seeking a dedicated Floor Manager to oversee daily operations at our facility in Rajkot. The ideal candidate will have 2 to 5 years of relevant experience and a graduate degree.As a Floor Manager, your key responsibilities will include:- **Staff Supervision:** Lead and motivate the team on the floor, ensuring all staff are following company policies and providing top-notch customer service.- **Operations Management:** Oversee daily operational activities to ensure efficiency, quality, and adherence to company standards.- **Inventory Control:** Manage stock levels by monitoring inventory and reconciling discrepancies to prevent shortages or excess.- **Customer Experience:** Address customer inquiries and concerns promptly to maintain a high level of satisfaction, fostering a welcoming environment.- **Training and Development:** Assist in training new employees and provide ongoing coaching to enhance team performance and service quality.To succeed in this role, you must possess strong leadership and interpersonal skills, along with the ability to handle stressful situations effectively. You should demonstrate excellent organizational skills and attention to detail, along with a proactive approach to problem-solving. A solid understanding of operational procedures and team dynamics is essential. You are expected to create a positive work atmosphere, be adaptable to changing needs, and support the overall goals of the business.

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

We are looking for an experienced Relationship Manager to join our team in Vadodara. You will play a key role in nurturing client relationships and ensuring their satisfaction with our services. This is a full-time position that requires you to work from our office.**Key Responsibilities:**- **Client Relationship Management:** Engage and maintain strong relationships with existing clients to understand their needs and enhance their satisfaction.- **New Client Acquisition:** Identify and pursue potential clients to expand our customer base, contributing to the overall growth of the business.- **Problem Resolution:** Address client concerns promptly and effectively, ensuring a quick resolution to any issues that may arise.- **Sales Strategy Development:** Collaborate with the sales team to develop strategies aimed at increasing sales and improving client relationships.- **Market Analysis:** Monitor market trends and gather feedback to identify opportunities for improvement in our services and products.- **Reporting:** Prepare and present detailed reports on client feedback and relationship performance to senior management.**Required Skills and Expectations:**Candidates should have 4 to 10 years of experience in a relationship management role or similar fields. Strong communication and interpersonal skills are essential for building rapport with clients. You should also be proficient in problem-solving and have a strategic mindset to develop sales initiatives effectively. A good understanding of market dynamics and customer needs is crucial, along with the ability to work collaboratively with a team. We expect you to be proactive, adaptable, and dedicated to achieving client satisfaction.

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

We are seeking a motivated Business Development Manager with 2 to 5 years of experience. This full-time role is based in our office on Nana Mava Road, Rajkot. You will play a crucial role in expanding our business and building strong client relationships.Key responsibilities include:- **Identifying New Opportunities**: Research and analyze market trends to identify new business opportunities and potential clients that align with our goals.- **Building Relationships**: Develop and maintain strong relationships with key stakeholders and clients to understand their needs and how our services can meet them.- **Creating Proposals**: Prepare detailed proposals and presentations to showcase our offerings, demonstrating the value and benefits to potential clients.- **Negotiating Deals**: Lead negotiations with clients to finalize contracts, ensuring agreements are beneficial for both parties and aligned with company objectives.- **Collaborating with Teams**: Work closely with marketing and product teams to align strategies and ensure a cohesive approach to business development.Required skills include strong communication and interpersonal skills, as well as the ability to analyze data and trends critically. Candidates should have proven experience in sales or business development and demonstrate strong negotiation and problem-solving abilities. A post-graduate degree is necessary for this position. Successful candidates will be self-motivated, goal-oriented, and possess a drive to achieve results while adapting to changing market conditions.

We are seeking Airport Ticketing Staff to assist passengers with ticket purchasing and related inquiries at our Vadodara location. This role requires a friendly and efficient approach to ensure a positive travel experience for our customers.Key Responsibilities:- **Ticket Sales**: Assist customers in purchasing flight tickets by providing accurate information about fares, schedules, and routes. Ensure all transactions are completed efficiently.- **Customer Service**: Address passenger queries and concerns with professionalism, providing assistance with check-in procedures and luggage handling to enhance the customer experience.- **Information Management**: Keep updated on flight schedules and airline policies to provide correct information to passengers. Ensure that any announcements or changes are communicated promptly.- **Problem-Solving**: Handle customer issues, such as flight changes or cancellations, with empathy and prompt solutions, ensuring passengers feel supported during their journey.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in both English and Hindi. A friendly demeanor and ability to work in a fast-paced environment are essential. Basic computer skills are necessary for handling ticketing systems and ensuring smooth transactions. We value teamwork and a strong focus on customer satisfaction, making it vital for applicants to be adaptable and reliable in their role. Fresh graduates are encouraged to apply, as training will be provided.

We are looking for Airport Ticketing Staff to join our team in Surat, India. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th-grade completion.Key Responsibilities:1. **Ticket Sales**: Assist passengers with the purchase of airline tickets both at the ticket counter and over the phone, ensuring accurate processing of transactions.2. **Customer Service**: Provide helpful and friendly assistance to travelers by answering questions, resolving issues, and giving travel information to ensure a pleasant experience.3. **Flight Information**: Keep passengers updated on flight schedules, delays, and cancellations, and guide them through the boarding process to maintain smooth airport operations.4. **Documentation Handling**: Process various travel documents, including passports and boarding passes, making sure all paperwork is accurate and complete.5. **Cash Handling**: Manage cash transactions responsibly, ensuring safe handling of cash sales and proper system recording of ticket sales.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers. Attention to detail is essential for accurately processing tickets and documents. Being a team player will help maintain a supportive work environment. Basic computer skills, including familiarity with ticketing systems and databases, are necessary. A positive attitude and the ability to work in a fast-paced setting will contribute to the overall success of our team.

As an Airport Ticketing Staff, you will play a vital role in ensuring travelers have a smooth and enjoyable experience at the airport. This position involves assisting passengers with ticketing, check-in, and providing information about flights.Key Responsibilities:1. **Ticket Issuance**: You will help passengers book flights and issue tickets efficiently. This includes handling any changes or cancellations they may need.2. **Check-in Assistance**: You will be responsible for guiding travelers through the check-in process, ensuring all necessary documentation is in order.3. **Customer Service**: Providing excellent customer service is essential. You will answer inquiries and address concerns kindly and professionally.4. **Flight Information**: You will keep passengers informed about flight schedules, delays, or changes in a clear and timely manner.5. **Problem Resolution**: You will handle any issues that arise during the ticketing process, working quickly to resolve problems to minimize passenger inconvenience.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be comfortable working in a fast-paced environment. Strong communication skills are essential, as you will interact with diverse passengers daily. Attention to detail is crucial to ensure accuracy when issuing tickets and checking in luggage. A friendly and approachable demeanor will help create a welcoming atmosphere for travelers. No prior experience is required, making this a great opportunity for those starting their careers in the aviation industry.

fresher can also apply

Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating

ERP Implementation & Management: Lead end-to-end implementation of ERP system covering Purchase, Inventory, Accounts coordination, and Vendor Management modules. Coordinate with ERP vendor/consultant for system configuration, customization, testing, and go-live activities. Map existing business processes and align them with ERP workflows. Ensure accurate master data creation (items, vendors, BOMs, pricing, taxes, etc.). Train users across departments and provide post-implementation support. Troubleshoot ERP issues, coordinate fixes, and ensure data integrity. Generate MIS reports for management from ERP on purchase, inventory, consumption, and cost analysis. Purchase & Procurement: Handle end-to-end procurement activities including vendor sourcing, negotiation, ordering, and follow-up. Develop and maintain an approved vendor list. Issue Purchase Requisitions (PR), Purchase Orders (PO), and ensure timely delivery of materials. Coordinate with stores for GRN, quality checks, and inventory reconciliation. Monitor stock levels and ensure optimal inventory planning through ERP. Negotiate prices, credit terms, and delivery schedules to achieve cost optimization. Ensure compliance with company purchase policies and controls. Coordination & Compliance: Liaise with Accounts for GST, invoice matching, and payment tracking. Coordinate with production and sales teams for material planning and demand forecasting. Ensure ERP and purchase processes comply with statutory and internal audit requirements. Support management with data analysis and decision-making inputs. Additional Responsibilities: Assist management with any ERP or purchase-related improvement initiatives. Perform any other duties assigned by the company from time to time. Strong understanding of ERP systems (Purchase, Inventory, Accounts integration). Hands-on experience in procurement and vendor management. Good analytical and problem-solving skills. Strong coordination and documentation abilities. Ability to train users and manage change during ERP implementation.Experience in ERP implementation in manufacturing/trading industry preferred.Knowledge of GST and statutory purchase compliance.Advanced Excel and MIS reporting skills.

Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.