Customer Relationship Job Vacancies in Dwarka

Looking CRO for Helios and world of Titan. Candidate should have experience in relevant field.

Job Location - Dwarka, New Delhi Job type - Full time Key Responsibilities:Data Management and Reporting:Promoting Company Products over different B2B portals and social media management.Collecting, organizing, and maintaining data from various sources. Ensuring the accuracy and integrity of data used in reports. Preparing and distributing regular MIS reports (daily, weekly, monthly) using tools like Excel. Analyzing data to identify trends and insights. Creating presentations to communicate findings to management. Telecalling:Handling inbound calls from customers, providing support and answering queries. Potentially making outbound calls for Lead generation (e.g., sales, customer surveys). Documenting call interactions i

Job ResponsibilitiesCoordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiriesMaintain data on excelUphold a strict level of confidentialityDevelop and sustain a level of professionalism among clienteleOther additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.Handling inbound/Outbound customer queries from U.S. Customers related to new reservations, cancellations, exchanges, etc.Job RequirementsAdvanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and softwareStrong organizational, project management and problem-solving skills with impeccable multi-tasking abilitiesExceptional interpersonal skillsThrives in a fast-paced environmentCustomer handling experience required.What you will getPF/ESIHealth InsuranceEmployee Engagement Activities

Person can call to the customer as advised, Can make and develop Records for all customers, office Management,

Job Descriptionv Required Good Communication Skill including public speaking.v Should be confident, responsive and Go-Getterv Lead Generation, Client Management, Client Acquisition, elaborating companies services by phone, mail and SMS.v Data Managementv Maintaining daily/Weekly/Monthly MIS.v Lead a team of Client Communication Executivesv Build team structure, recognize leadership potential and develop enhanced skill sets within the team.v Assist in the evaluation of candidatesKey Skill:Good communication skill, Computer Literate, Lead Generation, Client Management, Client Communication, Pitching Company OfferingsWork Experience:1-3 yrs. Freshers Can apply for Executive level.QualificationAny Graduate

Customer care executive Hindi for freshers Hiring for Customer Support Executive / inbound process/ customer support /CCE Call Center Executive Voice Customer Service Voice Process.Fresher Candidates Required.Day Shift & Night Shift.Responsibilities and Duties:To handle the Customer Queries Via Call.To Provide the Information related to Product and services to the customer.To answer incoming calls and respond to customer's emails.To Maintain and record the Interaction with the customer.To follow up customer calls where necessary