Customer Service Executive

Job Responsibilities

Coordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiries

Maintain data on excel

Uphold a strict level of confidentiality

Develop and sustain a level of professionalism among clientele

Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Handling inbound/Outbound customer queries from . Customers related to new reservations, cancellations, exchanges, etc.

Job Requirements

Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software

Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities

Exceptional interpersonal skills

Thrives in a fast-paced environment

Customer handling experience required.

What you will get

PF/ESI

Health Insurance

Employee Engagement Activities

• Experience

  2 - 6 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office