Customer Care Executive Female Graduate Jobs in Vijayawada

a) To handle day to day business transaction, customer queries, provide effective resolution and ensure quality of business through proper process adherence. b) Increase the Mobile MGP centre business through business development activities, consistently cross sells and up-sells multiple products and services

Responsibilities:Promptly address incoming customer queries through various communication channels, such as phone calls, what's-app, and live chat.Demonstrate a deep understanding of our products/services to effectively respond to customer inquiries.Analyze customer concerns and provide accurate, timely, and effective resolutionsEngage with customers in a courteous and professional manner, actively listening to their concerns.Utilize persuasive communication skills to convince customers of the value and benefits of our products/services.Work towards achieving high rates of successful call closure, ensuring customer satisfactionStay updated on product/service knowledge to enhance the ability to address customer queries.

Hiring Customer Service Executive(Female Candidates) for entire Andhra Pradesh & Telangana LocationsExperience: 1 to 3 Years (Most prefer Automobile Background)Qualification: Any Degree/B.Tech (Min.Basis Computer Knowledge)Resposibilities:Handle all complaints & attending all leads, quiriesMeet Personal / Team Bidclub & GAP targetsManage all Walk in customersGenerate Sales Leads