Customer Care Executive Graduate Fresher Jobs in Vijayawada

a) To handle day to day business transaction, customer queries, provide effective resolution and ensure quality of business through proper process adherence. b) Increase the Mobile MGP centre business through business development activities, consistently cross sells and up-sells multiple products and services

Candidates good communication skills .Candidates must have basic tally knowledge.

JOB DESCRIPTION/JOB RESPONSIBILITIES Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company Asking questions to understand customer requirements and close sales.Job brief We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.CANDIDATE REQUIREMENTS/QUALIFICATIONS/EXPERIENCE/SKILLS Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints. Qualification any DegreeResponsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and

To handle customer calls.Training will be provided Free food and accommodation.P.f/ESI/Bonus facility.Every year increments.

Manage all on site installation, repair, maintenance, and test tasks. Diagnose errors or technical problems and determine proper solutions. Produce timely and detailed service reports. Document processes. Follow all companys filed procedures and protocols. Cooperate with technical team and share information across the organisation. Comprehend customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers.

We are hiring for HR's and Telecallerssalary: Best Package In VijayawadaQualification: Must have Degree Job location: VijayawadaYear of passout: 2014 to 2020age Should be lessthan 30

having calls with international clients .and getting leads through online and converts to the company.