Customer Care Executive 12th Pass Experience Jobs in Bangalore

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given priority

Handle inbound and outbound customer interactions professionallyResolve customer queries and concerns effectivelyMaintain accurate records of customer interactionsEnsure high levels of customer satisfactionCoordinate with internal teams for issue resolution

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Job Openings for 3 Customer Service Executive Jobs with minimum 1-3,Year Experience in Bangalore, having Educational qualification of : Higher Secondary, or any Degree with Good knowledge in Customer Relationship, Outbound Calling, Customer Service, Customer Care, Customer Handling, Customer Management, Cold Calling, Customer Support, Customer Communication, Call Center etc.

Interested Candidates Whatsapp your CVs @8975670034.US based International process experience Mandatory.We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centric city,prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and it

Calling to customers and telling them advantages/benefits of the product .

Responsibilities* Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails* Responsible for student admission and achieve their targets* Understand customer needs / requirements and pitch a suitable program* Close sales and achieve quarterly quotas* Counselling, Interacting with students and Parents.* Support students one on one in their selection of course, application process and meeting application deadlines.* Should be able to assist students in obtaining the necessary documentation needed for the application process.* Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.* Coordinate systematic and efficient handling of applications and communications with parents of student applicants.Requirement:* Ability to empathize with students and parents, thus able to build relationships through conversationsStrong inclination to work in a target driven sales environment.* Proven expertise in converting leads into a sale* Experience working with CRM* Fluency in English and Hindi languages is a must-have.* Strong listening and presentation skills.Location: MG Road , BangaloreWorking Days: 6 Days

We are looking for 10 Customer Support Executive Posts in Bengaluru with deep knowledge in Customer Relationship,outbound calling,customer care,customer service,customer support, Inbound and Required Educational Qualification is : Secondary School

Hiring for 10 Customer Care Executive Jobs in Bangalore/Bengaluru,Voice Process,writing, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Care,Customer Support,Customer Communication, Voice Process,writing etc.

Hiring for 5 Customer Care Executive Jobs in Bangalore / Bengaluru, Karnataka,Cold Calling,Customer Care Consultant, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Cold Calling,Customer Care Consultant etc.

We are looking for 2 Customer Service Executive Posts in Frazer Town, with deep knowledge in Customer Relationship, Customer Care, Customer Support, Customer Service Operations, Customer Care Representative, Customer Associate, Customer Care Consultant, Sales Consultant and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Urgent Hiring for Telecallers, languages Fluent English and Hindi the roll will be customer care

Homes247.in is seeking active and cheerful Female Customer Support Executives for our Bangalore Branch. The candidates must have excellent communication skills and persuasive skills.Be a part of India's Favourite Real Estate Portal and scale up your career with the best.Qualifications (FEMALE CANDIDATES ONLY)PUC/ Any Degree0-3 years experience Leadership Pleasant Personality & VoiceEnthusiasmCommunication and Negotiation SkillsPunctual and DedicatedJob DescriptionContact potential or existing customers to inform them about multiple projects and serviceGood knowledge about the locations in Bangalore is preferredDirect prospects to the field sales team when neededAbility to form and lead CSE TeamsHandle grievances and follow up customer requirementsKeep records of calls and sales and note useful informationExplain about the project or the brand to the customers.

Resolving queries over the calls related to Telecom ...2 ways cab provided, night shift, WFO,

Handling inbound or outbound calls and / or emails Knowledge of TAT, compliance, ticketing systems, CSAT. Working on short SLA and clearing backlogs. Should be familiar with Customer Empathy, customer service. Ensure no errors occurred while assisting customers Reaching productivity that meets job standards, while working with speed and accuracy.

JD for Customer Care ExecutiveIndustry: BPO (international)Immediate Job Openings for voice process (Banking)Salary grid: 2kAttractive incentives based on performanceQualification: 12thCompletion mandatoryLanguages: Fluent English + (Kannada/Telugu/Tamil/Malayalam)6 days working /with 1 rotational week offGender: M/F applicable.General Shift: 9.30am to 6.30pm.Location: infantry road(Bangalore)Experience: only.Age limit: 20-40.

LaundroKart is a rapidly growing On-Demand Laundry and Dry-Cleaning service company, presently operating in 45+ locations in Bengaluru. We provide an affordable and convenient way of getting your laundry & dry-cleaning done right at your finger-tips. Join now and be a part of our growth story! A customer service executive should be able to interact with a customer and immediately get the context of their problem. CS Executive should have deep inclination towards learning the new product/service to build sound knowledge of the same, which will help them to suggest a solution to the customer right away. In the event, if the issues are beyond the immediate the scope of the executive, they should learn to escalate the problem to the right internal teams(s) and make sure to follow up the progress of the escalation and keep customer updated all the time. Key Responsibilities:Take ownership of the customers issues Troubleshoot problems and see them through to resolution Escalate unresolved issues to the appropriate internal teamsCollect prompt and accurate feedback from customersDocument knowledge in the form of solution articles for future use Master the CS ticketing tool, email and phone etiquetteWhat were looking for:Excellent communication skills both written and spoken preferably multi lingual (English, Kannada & Hindi) Competent computer knowledge along with MS excel & wordAbility to multitask Attention to details Ability to honor deadlines A proactive approach to support A terrific team playerMinimum relevant work experience: 2yrs+ Salary: 25k + performance-based incentives 6 working days (Monday to Saturday, Wednesday Week Off)

JD for Customer Care ExecutiveIndustry: BPO Immediate Job Openings for voice process (Banking)Salary grid: 23000-25000rsAttractive incentives based on performanceQualification: 12thCompletion mandatoryLanguages: Flent English + (Kannada/Telugu/Tamil/Malayalam)6 days working /with 1 rotational week offGender: M/F applicable.General Shift: 10am to 7pm.Location: Infantry Road(Bangalore)Experience: Freshers only.Age limit: 18-29.