Array ( [0] => customer-care-assistant [1] => west-bengal ) 200+ Customer Care Assistant Jobs in West Bengal,Customer Service Assistant Job Vacancies in West Bengal
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Customer Care Assistant Job Vacancies in West Bengal

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Restaurant Waiter - Full Time - Freshers

Sohan Hospitality Services

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Digha Medinipur
Restaurant Service Customer Care
We are looking for a dedicated and friendly Restaurant Waiter to join our team in Digha, Medinipur. The ideal candidate will assist in providing excellent customer service and ensuring a pleasant dining experience for our guests.Key Responsibilities:- **Serving Customers**: Greet guests as they arrive and take their orders accurately to ensure their dining experience is enjoyable.- **Food and Beverage Knowledge**: Learn the menu to provide information and recommendations to guests about food and drink options.- **Table Maintenance**: Keep dining areas clean and organized, and ensure tables are set up correctly before and after service.- **Handling Payments**: Process payments and give change accurately while ensuring a smooth checkout experience for guests.- **Collaboration with Team Members**: Work closely with kitchen staff and other waiters to coordinate service and ensure timely food delivery.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass and ideally possess up to 2 years of experience in a similar role. A friendly and approachable demeanor is essential, as well as the ability to communicate clearly with guests. Good organizational skills are needed to manage multiple tables efficiently. Candidates should be a team player, willing to assist others, and able to adapt to the fast-paced restaurant environment. A good understanding of basic hygiene and safety standards is also important.
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Looking For Customer Associate

Globiva pvt ltd

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Support Voice Process Customer Service Customer Care
Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5
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Customer Support Executive (1-3 Years)

EvolveX Digital

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
BPO Voice Customer Care Customer Support Customer Handling Customer Service Customer Relationship Inbound Calls Chat Support Good Communication Skills
Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment
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Hiring Fresher / Customer Care Executive / 10th Pass

Nextstep Consultancy Services

  • Fresher
  • 1.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Communication Customer Support
Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach
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12th Pass Freshers For Customer Support Executive

Woodrock Infotech

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling BPO Voice Chat Support Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.
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Face-to-Face For Customer Care Executive Jobs (Freshers)

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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Freshers & Experience || Full Time || Customer Support Executive

Mpokket financial services

  • 0 - 6 yrs
  • Salt Lake Kolkata
Customer Service Customer Care Customer Support Domestic BPO Inbound Calls Good Communication Skills BPO Voice Customer Handling
We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.
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Face-to-Face For Customer Care Executive Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
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Jobs by Related Category

Back Office Assistant - Part Time - Freshers

EXCELORS MANAGEMENT SERVICES

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • Kolkata
Customer Care Back Office Processing Basic Computers
We are looking for a Back Office Assistant to support our team in Kolkata. This is a part-time position ideal for those who have just completed their education. **Key Responsibilities:**- **Data Entry:** Accurately input and update information into databases to keep records organized and accessible.- **Document Management:** Sort, file, and maintain important documents, ensuring that all files are easy to locate when needed.- **Communication Support:** Assist in communicating with vendors and clients via email or phone, providing timely responses to inquiries.- **Inventory Monitoring:** Help track office supplies and resources, alerting management when stock needs to be replenished.- **Administrative Assistance:** Support team members with various administrative tasks, assisting in creating reports or presentations.**Required Skills and Expectations:**Applicants should have completed at least 12th grade and be looking for their first job or have minimal experience. Strong computer skills are essential, especially in using Microsoft Office (Word, Excel). The ideal candidate should possess good communication skills, both written and verbal, to interact effectively with team members and clients. Attention to detail and the ability to manage time efficiently is crucial for success in this role. A positive attitude and eagerness to learn are essential, as you will be part of a dynamic team. Being organized and proactive in tackling tasks will also contribute to your success as a Back Office Assistant.
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Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
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Hiring Restaurant Waiter For Bardhaman

Aiswani Food Centre

  • 2 - 8 yrs
  • 1.3 Lac/Yr
  • Bardhaman
Customer Care Restaurant Service Good Communication
We are looking for an experienced Restaurant Waiter to join our team in Bardhaman. The ideal candidate should have 2 to 8 years of experience in a similar role and a minimum of a 12th-grade education. This full-time position requires working on-site at the restaurant.Key Responsibilities:- **Greeting Customers**: Welcome guests with a friendly smile and positive attitude, ensuring they feel comfortable from the moment they arrive.- **Taking Orders**: Accurately record customer orders and preferences, providing recommendations as needed to enhance their dining experience.- **Serving Food and Beverages**: Deliver food and drinks promptly to tables, ensuring that everything is presented beautifully and is to the guests' satisfaction.- **Maintaining Cleanliness**: Regularly check and clean tables, ensuring that the dining area is tidy and well-presented throughout service.- **Handling Payments**: Process customer payments accurately and efficiently, providing correct change and receipts when needed.- **Customer Support**: Address any customer inquiries or complaints calmly and effectively, working to resolve issues to ensure a pleasant experience.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to interact effectively with guests. A good understanding of restaurant operations and menu items is essential, along with the ability to work in a fast-paced environment. Attention to detail is crucial for order accuracy and cleanliness. Candidates must also be reliable and punctual, demonstrating a commitment to customer service excellence.
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Hiring Fresher - Customer Care Executive - North 24 Parganas

SF services PVT. LTD

  • Fresher
  • 2.5 Lac/Yr
  • North 24 Parganas
Customer Relationship Customer Care Customer Service Customer Support Customer Communication
As a Customer Handling Executive, you will play a crucial role in ensuring positive interactions with customers. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions from customers about the products and services offered, ensuring they receive accurate and helpful information.- **Handling Complaints**: When customers express dissatisfaction, you will listen carefully, address their concerns, and work towards finding a satisfactory resolution.- **Processing Orders**: You will assist customers in placing orders, ensuring that the entire order process is smooth and efficient.- **Maintaining Customer Records**: Keeping detailed records of customer interactions will be essential for tracking inquiries and following up when needed.- **Collaborating with Team Members**: You will work closely with colleagues and supervisors to share information and improve customer service processes.To be successful in this role, you should possess strong communication skills, both verbal and written. You need to be friendly and approachable, as building rapport with customers is vital. Problem-solving abilities are also important, as you will often need to think quickly to resolve issues. Basic computer skills are required, and familiarity with CRM software is a plus. A keen attention to detail will help you keep accurate records, while the ability to work well under pressure will ensure you handle busy times effectively. Freshers are welcome to apply, as enthusiasm and a willingness to learn are highly valued.
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Hiring For 10th Pass Freshers - Customer Service Associate

Pemlix Technology Solutions Pvt Ltd

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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Walkin For Customer Care Executive Jobs (Freshers)

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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Urgent Requirement For Customer Service Associate

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Domestic BPO BPO Customer Guidance Customer Care Cons BPO Operations
### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**
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Hiring For 10th Pass Freshers - Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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Freshers & Experience || Full Time || Waiter

Good Luck Agency

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Topsia Kolkata
Time Management Customer Care Communication Skills Pivot Table Order Taking Food Beverage Service Hospitality Manager Guest Lecturer Grooming
We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.
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Customer Service Representative Jobs For Freshers - Kolkata

58AM Marketing St. Pvt. Ltd

  • 0 - 1 yrs
  • Tollygunge Kolkata
Basic Computer Skills Good Communication Skills Fluent in English Fresher and Experience Both Can Apply Customer Relationship Customer Service Voice Process English Language Outbound Calling Good Communication Customer Calling
Candidate will be calling the customer and get a feedback on the services.
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Hiring Fresher - Customer Care Executive - Kolkata

NSB BPO Solutions Private Limited

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Handling
Customer care executive Location -kolkataFull time job Salary -12000/-upto+incentive+overtime Call-8910772245
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Walk-Ins Interview For Hiring For Customer Care Executive

Multiplex Appliances Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Paikpara Kolkata
Customer Relationship Outbound Calling Customer Service Customer Care Customer Communication Customer Handling
As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.
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Looking For Customer Support Executive

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Customer Care Inbound Calls Good Communication Skills
## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.
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Customer Support Executive

ProlificHr

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Chinar Park Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Good Communication Skills Inbound Calls BPO Voice
We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.
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Hiring Fresher / Customer Service Associate / 12th Pass

Fly Careers

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process
The Customer Service Associate will be based in Kolkata and must have at least 0-1 years of experience and a 12th pass education. This role involves providing customer care, guidance, and building relationships through non-voice processes.Key responsibilities include handling customer inquiries and resolving issues effectively. The associate will need to provide accurate information, address customer concerns, and maintain a positive relationship with clients.The ideal candidate must possess strong communication skills and have a customer-centric approach. Attention to detail, problem-solving abilities, and patience are essential for this role. The candidate should be able to work well in a team and have a positive attitude towards addressing customer needs. The Customer Service Associate should be adaptable to different situations and be able to work efficiently in a fast-paced environment.
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Openings For Airport Ground Staff || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Skills Boarding Pass Executive Baggage Service Agent Computer Knowledge
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 8017404211;
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Customer Service Associate Jobs For Freshers - Kolkata

Fly Careers

Ground Staff Customer Care Cons Customer Guidance Customer Relationship
We have vacant of 18 Customer Service Associate Jobs in Kolkata, Kolkata South, Kolkata, Hooghly, Howrah, Jhargram, Jalpaiguri, Kalimpong, Malda, Murshidabad, Nadia, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Ground Staff, Customer Care Cons, Customer Guidance, Customer Relationship etc.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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Hiring Fresher / Customer Care Executive / Higher Secondary

Aerodrome

Good Communication Skills Typing Customer Care Executive
Install appCompany logoHiring For Airlines Customer Service Gurgaon salary upto 6 LPALeading AirlinesRecruitic Resources112 applicantsPosted 1d agoJob Details About CompanyJob match scoreEarly ApplicantKey SkillsLocationWork Experience0 - 5 Years100 Vacancies 3-6 Lacs P.ADelhi / NCRMust have key skillsAviation,Airport,Air Hostess Activities,Hostess ActivitiesOther key skillsGround Staff Activities,Hospitality,Ground Handling,Hotel Management,Bhm,customer service,Cabin Crew Activities,Guest Handling,Guest Relations,IHM,Tourism,Hospitality Management,Airlines,receptionist,HotelJob descriptionWhat youll doHiring for one of the leading airlines Gurgaon locationGraduate/undergraduate fresher can apply salary upto 30 k pmunder graduate or graduate with 1 year experience salary goes upto 45 k pmOnly whats up your resume on HR@7982739499Industry typeBPM / BPODepartmentCustomer Success, Service & OperationsRoleCustomer Retention - Voice / BlendedRole categoryVoice / BlendedEmployment typeFull Time, PermanentEducationGraduation Not Required
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Airport Customer Service Associate

Aerodrome

Passenger Handling Airport Passenger Service Associate Guest Service Assistant Cargo Handling Ramp Supervisor Grooming
Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata,North 24 Parganas,South 24 Parganas,Nadia,Howrah,North Tripura,Darjeeling,Asansol,Kharagpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Passenger Handling,Airport Passenger Service Associate,Guest Service Assistant,Cargo Handling,Ramp Supervisor,Grooming etc.
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