As a Lounge Executive, you will be responsible for ensuring a pleasant and welcoming environment for all guests in the lounge. This role involves various tasks that support the overall guest experience and facility management.
Key Responsibilities:
- Guest Interaction: Greet and assist guests as they enter the lounge, ensuring they feel welcome and comfortable. This involves answering questions and providing information about services available.
- Maintaining Cleanliness: Ensure that the lounge area is clean and tidy at all times. Regularly check furniture, tables, and restrooms, and promptly address any cleaning needs.
- Order Management: Take and process food and beverage orders from guests efficiently. This includes understanding the menu and making recommendations when asked.
- Coordination with Staff: Collaborate with kitchen and service staff to ensure timely delivery of orders. Clear communication is key to maintaining guest satisfaction.
- Feedback Collection: Actively seek feedback from guests about their experience. Listen to their needs and take note of any suggestions for improvement.
Required Skills and Expectations:
Candidates should have strong communication skills, allowing them to interact effectively with diverse guests. A friendly and positive attitude is essential for creating a welcoming atmosphere. Basic math and organizational skills will help in managing orders and ensuring smooth operations. Although previous experience is not required, a willingness to learn and adapt in a fast-paced environment is important. Applicants should have completed at least their 10th grade education and be ready to work full-time in an office setting.
Experience
0 - 1 Years
No. of Openings
53
Education
10th Pass
Role
Lounge Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata