Customer Care Assistant Graduate Experience Jobs in Thane

Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions

Sales & Marketing Coordinator Job Description Reporting to the Sales & Marketing Manager, the Sales and Marketing Coordinator is responsible for supporting the Sales Team by providing administrative support and managing enquiries from distributors and end users and providing marketing communication support to the Product Managers Duties and Responsibilities Responsible for day to day sales enquiries from distributors part numbers, prices, literature, tender support, etc. Responsibility for products in territories to be defined. Manage and record all sales enquiries via CRM Customer account creation and update via CRM Liaise with logistics/ order desk to ensure equipment for supporting events such as seminars, exhibitions and trade shows is in place. Assist in production of sales and marketing literature and maintain literature store. Assist with marketing plan provided by product managers e. g website, SEO, social media, advertising, PR distribution General support to sales team as required, travel cover etc. Occasional travel may be required. Person Specification Good time management and planning skills Good interpersonal and presentation skills Excellent written and verbal communication skills are essential Able to meet multiple project deadlines and demonstrate good attention to detail Experience in communicating multi-culturally Able to demonstrate an understanding of the needs of the customer Able to work individually as well as part of a team Ability to meet deadlines with minimal supervision

Job Description:Following up with customers.Managing customer relationships, ensuring sales growth.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities.Regularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Job Role- To Attend the inbound calls of customers in Credit Cards and process the queries & requests tocustomer's satisfaction- To identify and convert the opportunities for cross selling (banking product) on customer's call- Responsible for quality communication and customer servicing within laid down productivity andservice benchmarks.- Ensure customer delight and consistent service experience, including timely resolution ofcustomer queries/issues.- Complete the logs specified by the process (End-of-day target)- Adherence to Information Security norms & quality process norms.- To be aware of and comply with any updates about the process- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided tothe team as guidelines for improving performanceJob Description- Graduate- Preferably 1-2 years with 6 months which should to be in customer service role - Understanding ofcall center industry an advantage- Excellent communication skills Verbal & Written- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays- Flexible to get scattered 8 Week Offs in a month with 9hours shift- Good listening skills and strong communication abilities.- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-doattitude & works with integrity- Team Player, collaborative Self-motivated person including the ability to act as a role model withinthe organization. Should be able to establish rapport quickly with peers, managers & customersJob TypeFull-TimeAvailable Positions50Functional AreaCustomer ServiceIndustryBankingQualificationAnyAssignment DurationFull TimeCapacity RequiredFull ProjectWork LocationOn-SiteFlexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays, Flexible to get scattered 8 Week Offs in a month with 9hours shift,

Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali

We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad

ReLiva Physiotherapy is a physiotherapy specialist with a wide network of Physiotherapy clinics, outsourced physiotherapy for hospitals and home visits.We have about 40 clinics across 10 cities in India.We are looking for a customer service executive.The role and responsibilities will be:1.Answer phone calls in a more professional manner and provide information about the service as required by the customer2.Keep records of interactions with customer; keeping record of details of customer complaints, inquiries, and comments3.Follow up customers and their complaints; ensuring that customers requests are attended to accordingly.4.Providing complete information about the product to the customer.5.Solving all service related issues of the customers.6.Maintaining and updating the information of the customers regularly.7.Providing the best possible solution to the queries of the customers.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.

Job descriptionResponsibility :Maintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiries.Handling the customer queries via email, phone calls and face-to-face.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Sending thank you mailers to walk-ins customers.Sending a welcome call and a welcome letter to the customer.Tracking and follow up for collections.Coordinating for site visits.Updating the existing customers on the on-going projects on regular basis.Responsible for all documentation, support and feedback information post sales from booking till the possession of property.Coordination for the registration of the flat.Inter- departmental coordination with legal, projects, and accounts etc. on various matters.Preparation of MIS.Arranging activities, events for the existing customers.Snagging and De- snagging of the apartments before handing over the flat to the customer.Handing over the flats to the customer.Job RequirementBachelor's degree in Business, Marketing, Communications, or related fieldStrong communication skills and should be able to deal with different types of peopleDemonstrates a positive, enthusiastic, friendly attitudeAbility to multitask, prioritize and manage time effectively.Excellent managerial and presentation skills.

To Perform Sale of the Product and Carry Out Service of the Barcode Printers, Achieve Target of Sales and Maintain the Service Record of the Customers. Prepare Inhouse Record and Visit Customers in Mumbai and Outside Mumbai.

We are hiring for inbound process for kandivali location with great experience

QULIFICATION:GRADUATE IN IT /CS/B.TECH /BE(COMPUTERS)EXPRIENCE:6 MONTHS IN INTERNATIONAL BPO WITH TECHNICAL SUPPORTSKILLS REQUIRED:EXCELLENT COMMUNICAITON SKILLSSALARY :22,400.00LOCATION:MALADimmediate joining!!