Customer Care Assistant Graduate Experience Jobs in Bangalore

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

Partner Hiring & Onboarding Source, onboard, and manage relationships with new partners Partner Training and Performance Analysis : Train, mentor, and monitor partners to ensure their performance aligns with training expectations. Data Analysis Interpret partner call data to drive performance improvements Operational Support Ensure smooth daily functioning of the platform

Job Title - Area Business Executive (Pharma Industry Medical Devices)Location: Bangalore, KarnatakaExperience:For Science Background Candidates: Minimum 1 year of experience in the healthcare industry.For Non-Science Background Candidates: Minimum 1.5 years of experience in the healthcare industry.For D. Pharma Candidates: Minimum 1.5 years of relevant healthcare experience.Job Summary:As an Area Business Executive (ABE), you will contribute to driving business growth and supporting healthcare solutions in the medical devices sector. Your role will involve engaging with healthcare professionals and hospital administrators, ensuring the delivery of strategic marketing initiatives and on-ground support to maximize business opportunities in your assigned territory.Role and Responsibilities:Promoting client companys product portfolio of surgical and medical products to healthcare professionals.Product Demonstrations and Technical Support.Cold-Calling and Lead Generation.Application Support for Medical Devices.Generating demand in your designated territory.Comprehensive Coverage and Relationship Building with Doctors and OT staff, based on the classifications and guidelines provided by the company.Implement sales strategies within your designated territory to achieve sales targets.Collect relevant market information and provide timely reports to the Area Business Manager (ABM).Adhere to company systems and values, ensuring a professional and compliant approach in all activities.Key Skills:Strong communication and interpersonal skillsEffective presentation and negotiation abilitiesProven selling expertise with an innovative mindsetProficient in information gathering and analysisHigh learning agility, adaptable to healthcare salesFamiliarity with IT tools for enhanced sales execution

We are looking for 2 HR Assistant Posts in Bangalore, with deep knowledge in Ability To Multitask, Customer Care, Employee Relations, Coordination Skills, Interpersonal Skills, Organizational Management, Communication Skills, Interview Coordination, Conflict Management, Time Management, Interviewing Candidates, Employee Engagement and Required Educational Qualification is Any Bachelor Degree or Any Master Degree

Designation: Customer Success AssociateLocation: BengaluruDepartment: Sales and OperationsAbout the Company:Scott International is an established industrial firm based in Bangalore. We operate across manufacturing, production, procurement, and sales. Our work culture encourages responsibility, ground-level leadership, and coordination between on-site and off-site teams.Job Description:We are looking for a Customer Success Executive to engage with existing clients, guide them in their onboarding journey, and ensure continuous value from our services. This individual will be a key point of contact for customer satisfaction, app usage, and client education.Key Responsibilities: Attend to walk-in clients, present service features, and assist with conversions Support client onboarding and ensure smooth transition into our service ecosystem. Guide customers through app usage and internal process workflows. Build strong, trust-based relationships with active clients. Proactively address customer queries and track engagement.Key Requirements: 2 to 3 years of experience in customer success or account management. Excellent verbal and written communication. Strong interpersonal skills and ability to teach/support clients.Candidate Expectations: Must be approachable, solution-oriented, and committed to customer retention. Comfortable with SaaS platforms or service-based product environments. Educational Qualification (Preferred): Bachelors degree in Business, Marketing, or Customer Management

Nature of Work: Managing complete customer life cycle pertaining to purchase of property with LW. Qualification: Any Bachelor Degree Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office Work Experience: Minimum 1 year in the relevant field Roles and Responsibilities Documentation: Maintaining customer database (address, contact details, KYC documents, etc...) Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management : Responding to customer queries related to project, status of unit, accounts Responding to customer queries related to legal documentation in coordination with legal team Responding to queries raised by financial institution on legal documentation in coordination with legal team Financial Institutions : Coordination with banks for approval of projects for home loan Execution of documents related to project approval Assis ng customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables Notifying customers regarding upcoming payment milestone in coordination with Project team Sharing statement of account Sending Demand note on completion of milestone Coordination with banks for disbursal of payment Follow up on payments Sending receipts on receiving the payments Sending interest note for delayed payments Sharing statement of account Updates: Sending monthly project update to customers Providing unit update to customer as and when required Handovers: Checking units for handover readiness in coordination with projects team Hanover of unit to respective home owners Assis ng customers in registration of their homes in coordination with legal team

Key Responsibilities:1. Customer Interaction: Handle inbound calls from customers needing ambulance services. Provide detailed information about the services offered, including emergency and non-emergency transport options. Address customer inquiries, concerns, and complaints efficiently and professionally.2. Service Coordination: Schedule and dispatch ambulance services based on customer needs and availability. Coordinate with medical staff, drivers, and other team members to ensure timely and effective service delivery. Monitor the status of ongoing transports and update customers as necessary.3. Emergency Response: Respond promptly to emergency requests, ensuring that accurate and complete information is gathered and communicated to the dispatch team. Maintain a calm and reassuring presence on calls with individuals in distress.4. Quality Assurance: Participate in training and development programs to stay current with industry best practices and company policies. Contribute to continuous improvement initiatives to enhance service quality and customer experience.Qualifications: Education: 12th/PUC/Diploma/Graduate Experience: Previous experience in customer service, call center operations, or healthcare support roles is highly desirable. Skills: Good communication skills in Kannada, English, Hindi and other south India language Basic Computer Knowledge Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm and composed under pressure. Proficiency with customer relationship management (CRM) software and other relevant technology. Strong organizational skills and attention to detail.Personal Attributes: Empathetic and patient, with a strong desire to help others. Reliable and punctual, with a strong work ethic. Ability to work independently and as part of a team. Flexible and adaptable to changing situations and priorities.

Industry- Fintechcandidate must know Hindi and English language.Job Description: Manage Incoming mails and outbound calls to resolve queries to perfection. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

Mandatory Skills : - Sales- B2C Sales- Real Estate- Customer Interaction- Communication Skills- Contacting and following up with new prospective Clients and setting up new business opportunities.- Convert prospects into customers by show-casing appropriate residential properties to the prospects matching the investment/residential needs of the prospects.- Plan approaches and pitches- Build relationships with new clients.- In some cases, Cold calling for sales of Primary properties.- Achieving written down sales targets by the organization.- Attending developer meetings & channel partner orientations as and when required.- Participate in the Negotiation meeting with buyer & Seller.

We are currently seeking enthusiastic individuals to join our team for a calling project centered around Australia. As a team member, your primary responsibility will be to engage with Australian clients via phone calls and effectively communicate the purpose and benefits of our services/products.Responsibilities:Make outbound calls to Australian clients based on provided leads or lists.Introduce our services/products and articulate their value proposition clearly and persuasively.Build rapport with potential clients and address any inquiries or concerns they may have.Provide accurate information and assist in resolving customer issues or complaints.Maintain detailed records of each call, including outcomes and next steps.Achieve daily/weekly targets for calls made and successful conversions.Collaborate with team members and share insights to enhance calling strategies.Requirements:Excellent verbal communication skills, with a neutral or Australian-accented English proficiency.Strong interpersonal skills to establish and maintain positive customer relationships.Ability to effectively convey product/service information and handle objections.Prior experience in telemarketing, sales, or customer service is preferred.Familiarity with Australian culture, business practices, and consumer preferences is advantageous.Goal-oriented mindset with a drive to meet and exceed targets.Good organizational skills to manage call records and follow-up activities.Availability to work during Australian business hours, adjusting for any time zone differences.Join our dynamic team and contribute to our success in effectively reaching out to the Australian market. If you are motivated, possess excellent communication skills, and thrive in a target-driven environment, we encourage you to apply.

We Are Hiring For One Of The Leading BpoCompletely WfoPosition: Customer Care Executive.Qualification: Graduate.Exp: 1 Year Or More From Any Bpo As A Customer Service.Age Limit: Less Than 28 Years.Preferred Language: Very Good Fluency In English And Hindi.Shift: Day Shift With Rotational Week Off.Salary: Between 3.7 To 4.2Lpa Ctc.Mode Of Interview: F2F.Location: Whitefield, Bangalore.Skills: Good Communication, Confidence Level.Process: Domestic Inbound Process For Automobile.Job Role: Resolving The Queries Of The Customers.No. Of Openings: 15.Preferred Immediate Joiners

Answering questions about a company's products or services.Processing orders and transactions.Resolving issues and troubleshooting technical problems.Delivering information about a company's offerings.Providing proactive customer outreach.Handling customer complaints.Collecting and analyzing customer feedback.

WE ARE HIRING FOR INBOUND CUSTOMER SUPPORTQualification :Any GraduateLanguages: English , Hindi with good communication.Experience: 1 to 2 Years(6 months banking customer)Salary: 33000 CTC and 28000 take homeHandle calls from customers or clientsProvide clients a solution to their queriesGiving a resolution to the customers/clients will be a whole and sole responsibility.Rotational Shift and rotational week offSkillsVoice processCommunication skillsCustomer supportaverage computer skillsAbility to solve the customer's queries quickly

Responsibilities: Customer Care II Problem Solving Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors contracts and invoicesCoordinate communication between front of the house and back of the house staffPrepare shift schedulesProcess payroll for all restaurant staffSupervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulationsGather guests feedback and recommend improvements to our menusWork experience as a Restaurant Assistant Manager or similar role in the hospitality industryFamiliarity with restaurant management software, like OpenTable and PeachWorksGood math and reporting skillsCustomer service attitudeCommunication and team management abilitiesAvailability to work within opening hours (e.g. evenings, holidays, weekends)High school diploma; additional certification in hospitality is a plusYou can call me this number Nine six five double zero four zero five double three

We are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skil