Designation: Customer Success Associate
Location: Bengaluru
Department: Sales and Operations
About the Company:
Scott International is an established industrial firm based in Bangalore. We operate across manufacturing, production, procurement, and sales. Our work culture encourages responsibility, ground-level leadership, and coordination between on-site and off-site teams.
Job Description:
We are looking for a Customer Success Executive to engage with existing clients, guide them in their onboarding journey, and ensure continuous value from our services. This individual will be a key point of contact for customer satisfaction, app usage, and client education.
Key Responsibilities:
• Attend to walk-in clients, present service features, and assist with conversions
• Support client onboarding and ensure smooth transition into our service ecosystem.
• Guide customers through app usage and internal process workflows.
• Build strong, trust-based relationships with active clients.
• Proactively address customer queries and track engagement.
Key Requirements:
• 2 to 3 years of experience in customer success or account management.
• Excellent verbal and written communication.
• Strong interpersonal skills and ability to teach/support clients.
Candidate Expectations:
• Must be approachable, solution-oriented, and committed to customer retention.
• Comfortable with SaaS platforms or service-based product environments.
• Educational Qualification (Preferred): Bachelor’s degree in Business, Marketing, or Customer Management
Experience
2 - 8 Years
No. of Openings
10
Education
Graduate (B.B.A, B.Com)
Role
Sales Coordinator
Industry Type
Textile / Garments / Fashion / Accessories
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
4th Cross Rd, DN Ramaiah Layout, Guttahalli, Bengaluru, Karnataka 560003