Customer Support

Industry- Fintech

candidate must know Hindi and English language.

Job Description:

Manage Incoming mails and outbound calls to resolve queries to perfection.

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive

communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow

up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Sc)

• Role

  customer support

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office