customer support

  • icon job experience 1 - 2 Years
  • icon job opening 2 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Bengaluru
  • icon job posting Posted 25 days ago
  • Face-to-Face interview Face-to-Face interview

Key Skills

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support

Job Description

Industry- Fintech

candidate must know Hindi and English language.

Job Description:

Manage Incoming mails and outbound calls to resolve queries to perfection.

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive

communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow

up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers
  • Experience1 - 2 Years
  • No. of Openings2
  • EducationB.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, M.A, M.C.A, M.B.A/PGDM, M.Com
  • Rolecustomer support
  • Industry TypeCall Centre / BPO / KPO / ITES / LPO
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

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