Customer Associate Graduate Experience Jobs in Kolkata

Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Company description: The bling edit is a manufacturing as well as retail company based in Kolkata that has created a niche in the market with premium collection of luxury placemats, coasters, napkin holders, platters, and premium tableware, envelopes, gold & silver coin pouches, wedding favours, gift boxes and so much more with precision and exquisite detailing. Company is constantly redefining luxury and fashion, enriching every moment of your special occasion through stylistic originality and eclectic accessorizing.Responsibilities:- Forecast upcoming trends and consumer demands to guide product assortment and development.- Client procurement and proper follow up.- Monitor and analyse sales data to assess product performance and identify opportunities for improvement.- Gather and analyse customer feedback to understand preferences and inform future product development.- Mailing clients to inform them about newly launched products.- Internal management and maintenance of the website through Shopify.Qualifications:- Bachelors degree in Business, Fashion Merchandising, or a related field.- Minimum of 2 years of experience in product merchandising, preferably within the luxury sector.- Excellent communication and collaboration with different teams.- Practical knowledge and hands on experience for Shopify. Salary- negotiable Work days- Monday to Saturday Office timings -10 am to 6.30pm Please send c.v through mail id - hr.theblingedit@gmail.comFor faster review and response.

Job Openings for 5 customer care Jobs with minimum 1 Year Experience in Kolkata,Customer Associate, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Associate etc.

Handle Inbound calls and mailsBlended processsolve customer queries

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-FriSalary 3-4 Lacs P.A.

Requirements:Excellent communication skills in both English and Regional Languages.Experienced candidates are preferred.Strong sales and negotiation skills.Ability to thrive in a fast-paced environment.A proven track record in sales is a plus.

Urgently Hiring Customer Care Executivean Opportunity to Make Career with India's Leading Medical Grouprequirementsexperience in Sales/marketing/bpo Preferredshould have Excellent English Communicationshould have Excellent Sales Skillsability to Interact with Customer On Callable to Do Sales On Callsshould have Excellent Customer Service Skillsjob Location: Vatika Mindscapes, Badarpur Border, Near Sarai Metrooffering Best Salary in Industry Plus Attractive Incentivespermanent Onroll Job with Pf & Medical Insurance

Customer service job, need to answer the customer queriesNo sales No target, Customer will call and the CCE will have to attend the queries and resolve them.Should have basic computer knowledge.Fixed shift Candidate from Kolkata are only applicable to apply.

We are looking for sincere candidates

Pan India HiringFlipkart (voice process) -requirements Vacancies- 300Qualification : Any GraduatesCandidate should be fluent in Hindi and English (Versant Level 4)Candidate must have laptop, wi-fi or broadband and window 101 Year Experience MANDATORY.No telecom background.6 Days working 1 day rotational week.Shift Timing Males - rotational shifts between 9am -10pmFemales rotational shifts between 9am -8pmWork from HomeCTC : 22,000/- per monthNOTE- Candidate must be fluent in English and Hindi and Must have experience letter of minimum one year and must be graduateApply only if you fulfill all the eligibility criteria Thanks & regardsAmit Goyal (HR)

Flipkart BO Graduates with 6 months experience or Graduates with a minimum 1-year exp (Any experience will do)Excellent communication in English and Hindi Salary: 21000ctc 16.2 take home ( work from home)6 days working.Shift timings - 9-9 window shift Location: Pan IndiaLaptop configuration: 4 GB RAM, i3/i5/i7 processor, Windows 10.Work from home

Job Title: Customer Support Associate (Voice)Handling customer queries/complaints/request over the callsWORK FROM OFFICEExperience: Candidate should have minimum 1year and above experience in BPOSalary: Upto 2.7 LPAJob Location: Kolkata, DLF1, NewtownRole and Responsibility:Answer incoming calls and respond to customer's emails.Managing and resolving customer queries/status/complaints.Identifying and escalating issues to supervisors.Providing products and service information to customers.RequirementsQualification: Any Undergraduate/ Graduate/ Post Graduate, With minimum 1 year experience in Bpo voice/non voice process only is eligibleCandidate should have,1.Good Communication skills2.Handling calls Over Phone which involves working in different time zones3.Handling calls from Global clients and initiate the right response to them, positively and professionally.4.Flexible to work in shifts.5.Excellent English - both verbal and written communication skills6.Knowledge of customer service principles and practices7.Basic technical knowledgeQualification: Under Graduate/ Graduate/ Post GraduateShift: Rotational Shift (6days working)BenefitsCab+ Incentive+ Shift Allowance + High medical insurance coverage benefitsOpportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

CogentHub is hiring for Experienced customer service associates for International voice process(BPO)Location: Kolkata (Work from office)*5 days working, Saturday Sunday fixed off*One side cab facility is available*PF ESI benefitsSkills: Excellent communication, customer service knowledge

Urgent Requirement for Customer Advisor.Position: CUSTOMER ADVISORDepartment: PRE SALESAge: MAX -32 YEARS A. DAILY RESPONSIBILITIES 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources. 4. Must ensure the following up of: - Call Back - Call Drop 5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM 6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame. 7. Responsible for following up of the Digital Leads. 8. One needs to acquire Face to Face appointments from all prospects. 9. One needs to attend walk in customers at our H.O. 10. One is expected to follow instructions & abide by rules & regulations of the company as well as that may be laid by the respective reporting authority from time to time in the interest of the business. B. WEEKLY RESPONSIBILITIES 1. The customer care executives are required to make paper calling for generation of other services leads. 2. They are also required to maintain the Project Brochures as physical copies at the HO. C. Enhances organization reputation by accepting ownership for accomplishing existing, new and different requests; exploring opportunities to add value to job accomplishments.4. SKILLS & QUALIFICATION: Qualification - Graduation in any stream Experience 6months - 3 years experience handling similar profile. Competencies Excellent verbal skills - English, Hindi and Bengali Relevant digital exposure, hands on with MS officeCustomer Focus, Customer Service, Data Entry Skills, Listening, Phone Etiquettes, Buildin

DATASTRAW BRAND SUPPORT CHAMPION JOB DESCRIPTIONAbout the jobAs a Brand Support Champion (BSC), you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience.You must have impeccable reading and writing skills and communication (English) skills.The ideal candidate is empathetic and understands how to resolve customer queries in a prompt and efficient manner. The candidate must also be well-versed or willing to learn and use various tools. You will have opportunities to grow into other roles as the company continues to evolve.This role is specifically for women support agents for the Beauty and Wellness sector. You must be willing to spend time learning about the products and their features.ResponsibilitiesThe candidate should be a dedicated and smart worker with multi-tasking abilities and oriented towards customer satisfaction. The candidate should be willing to work in a 24*7 kind of work environment and should be flexible with shifts.Responsible to support day-to-day queries via voice calls and chats.Excellent call and email etiquette; excellent verbal, written, and interpersonal skills.Effective problem-solving skills, including decision-making, time management, and immediate prioritization of tasks.Assists customers with product selection, answer questions empathetically and suggests various product options that are available.Knows how to respond to negative comments/ queries.QualificationsAt least 1 year of support experience (Preferred)Excellent communication skillsFluent in English & Hindi (Other languages known would be an added bonus) Cool Stuff You'll GetThe opportunity to work with a talented team on a powerful mission to help businesses grow and scaleWork from homeFlex work scheduleJob Type: Full-time

Opening for Voice ProcessMust be comfortable in Rotational ShiftsPick up and drop facilities availableAttractive Salary+ IncentivesImmediate Joiners preffered

Telecalling, customer handling and over the phone. Receiving call & others

1. Responsible for handling sales over the phone entirely. 2. solving questions in regard to the product or service provided by the company. 3. Collect desired information from the clients and maintain healthy relations with them.

Position Title: Associate Sales Consultants / Relationship ExecutiveReports to: Team LeaderFunction: OperationsLocation: Gurgaon, Haryana, IndiaApplicant Eligibility: Graduates/Post-Graduates/MBA (Preferred) with 0-3 year of experience in relevant field can apply for a better salary & Future.Job Description1. Selling of financial Products/Insurance Policy to the leads given by the company.2. Interested leads will be provided by the company.3. No cold calling or random calling.4. Leads will be from interested customers.5. Day shift (10am to 7:00pm) - Fixed timings.6. Its a 6 days working company. The candidates will be given 1 weekly off as per the roster which means there will be no fixed off.7. Fixed salary + High incentives.Knowledge, Skills and Attitude:1. Should have very good convincing and selling skills.2. Should have good English communication skills.3. Graduates and above will be preferred.4. Should be very confident and presentable.5. Fresher also welcome6. Energy levels should be highQualification and Experience: MBA/PG/Graduate/Bcom/BBA/BSC/BACompensation & Benefits: Rs. 15,000 - Rs. 25,000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance,

Hiring for Survey processBoth Freshers and experienced welcomedAttractive Salary + IncentivesBoth pickup and drop facilities availableImmediate joiners preferred